Business Growth Account Manager
Job Summary
Help make a difference! CaptionCall by Sorenson is looking for a caring, customer service oriented Business Growth Account Manager with a passion for helping people with hearing loss communicate with the world!
About the Role
This position will be responsible for promoting the CaptionCall by Sorenson and service by seeking opportunities to share our services directly with eligible customers through events, presentations and supporting the office visits of local Account Managers demonstrating the product, explaining how it enriches lives, generating leads, and growing our opportunities.
Responsibilities
- Generate leads that are installed by demonstrating the CaptionCall by Sorenson service directly to eligible users, Hearing Healthcare Providers or Senior Community Administrators and Veteran Hospitals when directed by their Outreach Manager.
- Represent CaptionCall at various events as assigned.
- Adequately adhere to strict compliance policies set by the company.
- Utilize company CRM to log daily activities.
Requirements
- Minimum: High School Diploma or GED
- Provide excellent customer service.
- Meet or exceed Business Growth Account Manager expectations and maintain established goals set forth by department management.
- Work evenings and weekends as needed.
- Drive and travel via air as needed.
- Reliable, organized and punctual.
- Work independently.
- Effectively communicate in English through reading, writing, speaking and listening.
- Outside Sales or similar experience.
- Familiarity with assistive devices for those with hearing loss is a plus.
- Experience working with senior citizens.
- Basic computer knowledge and experience.
- Positive attitude, team player, good interpersonal communication skills and able to work across company departments.
Qualifications
- Must be able to comfortably and clearly present to large and small groups.
- Must be able to adapt to various sales situations and environments.
- Must be able to work independently.
- Must have a PC (not a mac) and a high speed Internet connection to perform essential job duties.
- Must be able to walk, bend, crawl, kneel, lift and move furniture as needed.
Skills
- Excellent customer service.
- Strong communication skills.
- Ability to work independently.
- Ability to work evenings and weekends as needed.
- Ability to drive and travel via air as needed.
- Basic computer knowledge and experience.
Benefits
Full-time position with potential for career growth and advancement. $48,000-$60,000 Base, Plus commission
Pay
$48,000-$60,000 Base, Plus commission
Schedule
Full-time position
Apply
Apply at www.captioncall.com/careers
Disclaimer
This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications and CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
Equal Employment Opportunity
CaptionCall and Sorenson Communications are an EOE, Disability/Age Employer.
Company Summary
Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience. Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words. As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson’s impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve. We achieve great things together working “The Sorenson Way” with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.