BUSINESS DOMAIN DIRECTOR - 79610

Duties and Responsibilities

• Serve as the executive point of accountability for the Resource and Regulation Domain and associated enterprise products, including ERP lifecycle strategy and value realization.
• Provide strategic solution recommendations to agency leadership, ensuring alignment with enterprise architecture, cybersecurity, and modernization standards.
• Build and maintain trusted relationships with agency executives, acting as a primary escalation and advisory point of contact.
• Lead product management practices within the domain, including roadmap development, prioritization, stakeholder alignment, and continuous product improvement.
• Champion agile delivery methodologies, ensuring iterative value delivery, disciplined backlog management, and measurable outcomes.
• Supervise director-level leaders responsible for agency relationships, product ownership, and service delivery execution.
• Align staffing models, financial resources, and delivery capacity with both agency demand and enterprise priorities.
• Oversee domain portfolio governance, ensuring initiatives are prioritized based on business value, risk, and strategic alignment.
• Participate in enterprise governance forums including the Solutions Review Board, Change Management Board, and other strategic decision bodies.
• Review and assess agency endorsement requests to ensure cross-domain coordination and enterprise consistency.
• Lead enterprise modernization initiatives that improve efficiency, interoperability, and service resilience.
• Ensure continuity of operations, high-quality service delivery, and proactive responsiveness to evolving agency needs.
• Develop and mentor domain leadership talent, fostering a culture of accountability, collaboration, and continuous improvement.

Requirements

• Bachelor's degree in Information Technology, Business Administration, Public Administration, or related field (or equivalent experience).
• Experience collaborating with executive leadership to define and implement IT and product strategies.
• Experience directing IT teams and complex delivery functions.
• Demonstrated understanding of agile methodologies and product management frameworks.
• Knowledge of federal, state, and local laws, rules, and policies related to information systems governance.

Preferred Qualifications

• ITIL certification or deep familiarity with IT service management disciplines.
• Experience leading enterprise product portfolios or large-scale ERP environments.
• Experience scaling agile practices across multiple teams.
• Experience managing vendors and third-party service providers within performance-based delivery models.
• Experience leading diverse, multi-disciplinary, and geographically distributed teams.