Business Director, Network Strategy and Intelligence

About the Role

As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line in a collaborative environment that values your insight, encourages new responsibility, promotes continuous learning, and rewards innovation.

In this role within the newly formed, high-impact internal strategy arm Network Risk Strategy and Intelligence, you will own the strategic roadmap and competitive risk-reward evaluation for Capital One’s most critical network imperatives. You will act as the primary trusted advisor to senior executive leadership, blending high-level strategic vision with deep analytical rigor to drive initiatives that modernize processes with data and AI. This is an opportunity to embed yourself within a dynamic business unit and directly influence Capital One’s trajectory in the competitive payments landscape.

Responsibilities

• Develop business strategies that drive growth, profitability, and competitive success amid shifting consumer and regulatory demands.
• Manage and develop multiple analysts, coaching and mentoring associates to develop and retain talent.
• Develop and implement new product and pricing strategies for various lending products; lead product-level data modeling and analytics.
• Lead direct-to-consumer marketing efforts for select products and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, breakthrough technology, and go-to-market strategies.
• Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis.
• Manage and sequence delivery of business intent, build business requirements, and execute against the product strategy. Oversee multiple projects and programs concurrently.
• Work closely with colleagues across Capital One—including IT, Sales, Operations, and Finance—to drive improvements in quality, volume, service, and profitability.

Qualifications

Basic Qualifications

• Bachelor’s Degree
• At least 4 years of experience performing quantitative analysis
• At least 4 years of experience performing qualitative analysis
• At least 2 years of experience performing people management
• At least 2 years of experience performing project management

Preferred Qualifications

• Master’s Degree
• 2+ years of experience in financial services
• 1+ year of experience in consulting

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

Skills

• Strategic and analytic orientation: Proven track record of decision-making and problem-solving based on analytics. Strong conceptual thinking complemented by a quantitative orientation.
• Business judgment, leadership, and integrity: Tenacious decision-maker with an aggressive yet responsible approach to business.
• People leadership: Ability to build and leverage high-performing teams and business partners across the enterprise. Fosters innovation, drives critical decisions, holds partners accountable, and delivers results.
• Executive communication: Impeccable written and oral communication, strategic influencing skills, and the ability to drive agreement through intellect, interpersonal, and negotiation skills.
• Results orientation: Intense focus on achieving both short- and long-term goals, with the ability to execute in uncertain and fluid environments.
• Adaptability: Proven ability to thrive in fast-paced, entrepreneurial, and dynamic environments. Previous consulting experience is a plus.

Pay

The minimum and maximum full-time annual salaries for this role are listed below by location. Salaries for part-time roles will be prorated based on the agreed-upon number of hours worked.

• McLean, VA: $230,400 - $263,000
• New York, NY: $251,400 - $286,900
• Riverwoods, IL: $209,500 - $239,100
• Chicago, IL: $209,500 - $239,100

Candidates hired to work in other locations will be subject to the pay range associated with that location. The actual annualized salary offered will be reflected in the candidate’s offer letter.

This role is also eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full- or part-time status, exempt or non-exempt status, and management level. Learn more at the Capital One Careers website.