Business Development Territory Manager

Essential Duties and Responsibilities

• Serve as a compassionate liaison to assist patients, families, and referral sources seeking treatment services.
• Assess and develop strategies to improve patient access and drive census growth.
• Build, maintain, and enhance strategic business partnerships with referral sources, including awareness organizations, hospitals, treatment centers, clinical and medical professionals.
• Actively pursue new referral opportunities to drive regional growth and increase awareness of services offered by Kolmac Integrated Behavioral Health.
• Conduct presentations to promote Kolmac’s programs and services to referral sources and community organizations.
• Represent Kolmac at industry-related trade shows, health fairs, marketing meetings, and public awareness events.
• Foster long-term partnerships with referral sources, ensuring they are educated about Kolmac’s services, treatment options, and admission processes.
• Serve as a liaison between referral sources and internal teams to address questions, resolve issues, and ensure seamless patient transitions.
• Compile and analyze competitive data within the assigned geographical region to identify growth opportunities and new relationships.
• Submit timely and accurate reports, including Salesforce data, expense reports, annual strategic plans, and monthly updates.
• Educate the community about Kolmac’s integrated behavioral health model, ensuring alignment with its core values and service offerings.
• Act as a conduit between referral sources, Patient Engagement, and Kolmac facilities to coordinate treatment.
• Work cohesively with operations and the Business Development and Marketing teams to implement improvements and drive best practices.
• Demonstrate knowledge of and adherence to state and federal confidentiality regulations.
• Participate in and complete all required training sessions, ensuring alignment with company policies and procedures.
• Continuously exceed targeted referral and relationship-building goals.
• Provide weekly schedules and regular updates to supervisors.
• Adapt to additional duties and responsibilities as assigned to meet organizational needs.

Qualifications

• Strong understanding of analytics and the ability to leverage data for decision-making.
• Excellent communication, negotiation, and relationship-building skills.
• Business development experience, with the ability to manage and grow a territory.
• Demonstrate the ability to be adaptable and solution oriented.
• Valid driver’s license and reliable transportation.
• High school diploma.
• Knowledge of Medication-Assisted Treatment.
• Bachelor's degree in Marketing, Business Administration, Healthcare Management, or a related field required.
• Experience with outreach and business development in the substance abuse and mental health space.
• Experience with Salesforce CRM and Microsoft Office suite.
• Knowledge of call center operations and best practices.
• Familiarity with managed care systems, including provider networks, cost management strategies, reimbursement models, care coordination, and regulatory compliance.