Business Development Specialist - Hybrid - Full Time - Part Time

About the role

Join our Growing Business Development Center, located at our office in South metro Denver (I-25 & Colorado Blvd). We are seeking Business Development Specialists to engage with prospective customers, guide them through the early stages of their buying journey, and set up successful appointments for our Sales Design Consultants.

Responsibilities

• Lead Management & Nurturing
• Respond promptly to inbound leads via phone, email, text, and web inquiries
• Conduct outbound follow-up calls
• Schedule appointments for Sales Design Consultants
• Pipeline & CRM Management
• Accurately update customer records in CRM system
• Track lead progression and disposition status
• Customer Experience
• Provide exceptional service and product education
• Help customers navigate the custom options available
• Aid customers with larger and more complex builds
• Assist customers with questions
• Education customers on Tuff Shed products, customization options, and financing
• Build rapport and trust to create a positive first impression of the brand

Qualifications

• High school diploma or equivalent required
• Customer service or sales experience preferred
• Experience in home improvement, construction, or retail sales is a plus
• CRM experience (Salesforce or similar) strongly preferred

Benefits

• Competitive Pay Opportunities for professional growth and development
• Medical Benefits including Virtual Visits
• Dental & Vision Benefits
• Flexible Savings Account (FSA)
• Employee Stock Ownership Plan (ESOP)
• Paid Time Off and Paid Holidays
• 401(k) plan
• On-Demand Access to Your Pay!

Why Join Us?

• Flexible scheduling options: Full-time or Part-time (details to be discussed)
• Competitive Benefits package

What You'll Do

• Lead Management & Nurturing
• Respond promptly to inbound leads via phone, email, text, and web inquiries
• Conduct outbound follow-up calls
• Schedule appointments for Sales Design Consultants
• Pipeline & CRM Management
• Accurately update customer records in CRM system
• Track lead progression and disposition status
• Customer Experience
• Provide exceptional service and product education
• Help customers navigate the custom options available
• Aid customers with larger and more complex builds
• Assist customers with questions
• Education customers on Tuff Shed products, customization options, and financing
• Build rapport and trust to create a positive first impression of the brand