Business Development Specialist

About the role

Do you thrive in a fast-paced sales environment, enjoy connecting with people over the phone, and aspire to build a long-term career in sales? TrueNorth’s Transportation division is seeking a Business Development Specialist to join our team in Cedar Rapids!

Responsibilities

• Place outbound calls to prospective clients
• Consult callers on voluntary products and services available to them and refer to other potential solutions
• Maintain a positive attitude, even when dealing with difficult customers
• Maintain quality customer service with clients daily by providing consistent, timely and accurate service
• Absorb and update industry and job knowledge as measured by attendance at continuing education, attaining or updating designations, and participation in other agency training offerings
• Independently onboard and utilize an onboarding process for any new clients with unique scenarios
• Participate and co-facilitate in prospect, client, and market visits
• Accountable for ensuring follow-up on any delegated phone and email support for clients is responded to within 24 hours
• Cook up and execute service agreements
• Use time management and organizational skills to ensure projects are completed on time and with appropriate content and organization
• Develop insurance quotes, make sales presentations, and close sales
• Record all activities in CRM to support the sales process
• Leverage technology to actively engage clients and prospects
• Develop and qualify leads to drive additional sales opportunities through cold-calling, networking, and other lead-generation opportunities

Requirements

• A high school diploma or GED
• Two or four-year degree preferred
• One year of sales experience is required
• Experience with Microsoft Office, including Word, Excel, Outlook, and basic PowerPoint functions
• P&C insurance license is preferred or obtained within 30 days of employment
• L/H/A within 90 days of employment
• An in-depth knowledge of insurance brokerage business is strongly desired

Qualifications

• Accuracy
• Attention to detail
• Collaboration
• Confidentiality
• Flexibility
• Focus
• Multi-tasking
• Relationship management
• Results orientation
• Self-motivation
• Work ethic

Skills

• Accuracy
• Attention to detail
• Collaboration
• Confidentiality
• Flexibility
• Focus
• Multi-tasking
• Relationship management
• Results orientation
• Self-motivation
• Work ethic

Benefits

• Annual Bonus
• Medical, Dental, Vision
• 401k with Company Contributions
• Responsible Time Off (PTO)
• 11 Paid Holidays
• Company-paid Life and Disability Coverage
• Paid Volunteer Time Off
• Donation Match Program
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Wellness Program with Financial Incentives/Discounts
• Hybrid Work Schedule

Pay

We offer a competitive compensation structure, including a base salary in addition to commission/bonus potential.

Schedule

TrueNorth offers a hybrid work schedule.