Business Development Specialist

About Microbac

Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients nationwide, offering laboratory solutions to life science, food and nutrition, and environmental industries. We serve our clients with the utmost expertise and respect for their market requirements, constraints, and challenges. With over 50 years of trusted, analytical, and measurement experience, we embody a company-wide commitment to exceptional customer experience. As a privately held third-party testing company, Microbac operates with a commitment to our workforce, safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition, and life science markets.

About the Role

The Business Development Specialist will play a fundamental role in achieving revenue growth objectives by sourcing new sales opportunities through inbound lead follow-up and generating new leads for their location and satellite laboratories. This hybrid position combines remote work with on-site work at the Wilson and Fayetteville laboratories, with travel between locations as needed. Preferred candidate to be based in the Fayetteville, Raleigh, Wilson, or surrounding areas.

Responsibilities

• Prospect and capture new clients by sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Cultivate strong, collaborative relationships with clients, helping them achieve their business goals through services Microbac offers.
• Develop and execute business plans resulting in growth in sales revenue.
• Maintain up-to-date knowledge of industry trends, conditions, regulatory requirements, and competitors’ pricing to present accurate value propositions.
• Collaborate closely with the sales team and laboratory technical staff to understand current and future service offerings and capabilities.
• Increase sales revenue through the development and execution of business/sales plans.
• Establish a positive rapport with clients and collaborate closely to understand their needs.
• Work with the internal Customer Relationship team to ensure client needs are met.
• Develop and maintain a thorough understanding of the assigned territory and industry.
• Leverage knowledge of clients, industry trends, and changes to proactively anticipate and address client needs.
• Collaborate with technical and marketing teams to create targeted marketing materials and presentations.
• Utilize Salesforce or other CRM software to identify, connect, and document sales activity with clients.
• Manage personal work expenses effectively and within budget.
• Travel efficiently and safely throughout the assigned region.
• Perform administrative duties, such as preparing sales reports and quotes, maintaining sales records, etc.
• Maintain current and complete files on all clients and client contacts.
• Maintain an elevated level of client contact.

Requirements

• Bachelor’s degree in Marketing, Sales, Food Science, Microbiology, or related field. Master's degree preferred.
• Minimum of 3 years of related technical sales and marketing experience.
• Strategic planning and execution experience, including knowledge of contracting, negotiating, and change management.
• Excellent communication and presentation skills.
• Confidence leading meetings and negotiations.
• Ability to understand and align the needs of others with company services and present compelling value propositions.
• Residence within the communicated territory/region or willingness to relocate.
• General understanding of the targeted industry.
• Acceptable driving record.

Working Conditions and Physical Requirements

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Requirements: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception.
• Working Conditions: The employee will work in a general office environment with moderate noise levels. This job may require up to 20-40% travel based on the assigned region.

Benefits

• Competitive pay.
• Medical, dental, and vision insurance.
• Life insurance and disability coverage.
• Generous paid time off, including vacation, holidays, and flextime.
• Wellness program.
• Referral bonus.
• Tuition reimbursement.
• Commission opportunities.