Business Development Specialist

About the role

Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients nationwide, offering laboratory solutions to life science, food and nutrition, and environmental industries. We embody a company-wide commitment to exceptional customer experience, which has been refined by over 50 years of trusted, analytical and measurement experience.

Responsibilities

• Prospecting and capturing new clients by sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Cultivate strong, collaborative relationships with clients, helping them to achieve their business goals through services Microbac offers
• Develop and execute business plans resulting in the growth in sales revenue
• Maintain up to date knowledge and understanding of industry trends, conditions, regulatory requirements, and competitors’ pricing, and other factors that may influence customers in order to present them with honest and accurate value propositions that favor utilizing our services
• Collaborate closely with members of the sales team and laboratory technical staff to understand current and future service offerings and capabilities
• Increase sales revenue through the development and execution of business/sales plans
• Establish a positive rapport with clients and collaborate closely with them to understand their needs
• Collaborate with internal Customer Relationship team, ensuring the needs of our clients are being met
• Leverage knowledge of clients, industry trends, and changes to proactively anticipate and address the needs of clients
• Collaborate with technical and marketing teams to create marketing materials and presentations targeted to specific industries and clients
• Utilize Salesforce or other CRM software to identify, connect, and document sales activity with clients
• Manage personal work expenses effectively and within budget
• Travel efficiently and safely throughout assigned region
• Perform administrative duties, such as preparing sales reports and quotes, maintaining sales records, etc.
• Maintain current and complete files on all clients and client contacts
• Maintain an elevated level of client contact

Requirements

• Bachelor’s degree with a concentration in business or science as it relates to the industry
• Minimum 1 year of industry experience in the related line of business
• Prior sales experience and customer service experience
• Excellent communication and presentation skills and abilities
• Confidence leading meetings and negotiations
• Able to understand and align the needs of others with company services and present compelling value propositions
• Residence within the communicated territory/region or willingness to relocate
• General understanding of the targeted industry

Qualifications

• Acceptable driving record

Skills

• Strong organizational and follow-up skills
• Excellent interpersonal and customer service skills

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Disability
• Generous paid time off including vacation, holidays and flextime
• A wellness program
• Referral bonus
• Tuition reimbursement

Pay

Commission opportunities are available for this role.

Schedule

This job may require up to 20-40% travel based on assigned region.