Business Development Specialist

About the role

Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients nationwide, offering laboratory solutions to life science, food and nutrition, and environmental industries. We operate with a commitment to safety, quality, and compliance.

Responsibilities

• Prospecting and capturing new clients by sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Cultivate strong, collaborative relationships with clients, helping them to achieve their business goals through services Microbac offers
• Develop and execute business plans resulting in the growth in sales revenue
• Maintain up-to-date knowledge and understanding of industry trends, conditions, regulatory requirements, and competitors' pricing, and other factors that may influence customers in order to present them with honest and accurate value propositions that favor utilizing our services
• Collaborate closely with members of the sales team and laboratory technical staff to understand current and future service offerings and capabilities
• Increase sales revenue through the development and execution of business/sales plans
• Establish a positive rapport with clients and collaborate closely with them to understand their needs
• Collaborate with internal Customer Relationship team, ensuring the needs of our clients are being met
• Leverage knowledge of clients, industry trends, and changes to proactively anticipate and address the needs of clients
• Collaborate with technical and marketing teams to create marketing materials and presentations targeted to specific industries and clients
• Utilize Salesforce or other CRM software to identify, connect, and document sales activity with clients
• Manage personal work expenses effectively and within budget
• Travel efficiently and safely throughout assigned region
• Perform administrative duties, such as preparing sales reports and quotes, maintaining sales records, etc.
• Maintain current and complete files on all clients and client contacts
• Maintain an elevated level of client contact

Requirements

• Bachelor’s degree in Marketing, Sales, Food Science, Microbiology or related field preferred
• Minimum 3 or more years of related technical sales and marketing experience required
• Strategic planning and execution experience – knowledge of contracting, negotiating, and change management
• Prior customer service experience
• Excellent communication and presentation skills and abilities
• Confidence leading meetings and negotiations
• Adequate understanding of the targeted industry

Qualifications

• General understanding of the targeted industry

Skills

• Strong interpersonal and customer service skills
• Strong organizational and follow-up skills

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Disability
• Generous paid time off including vacation, holidays and flextime
• A wellness program
• Referral bonus
• Tuition reimbursement

Pay

Commission opportunities are available for this role.

Schedule

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.