Business Development Specialist

About The Role

This office is scheduled to open in late summer / early fall. The Intake Specialist will work remotely until the new office is open. Once the office is open, the Intake Specialist will work on-site full time. Training will require travel to other offices.

Position Purpose

The Intake Specialist is the frontline revenue driver of Lisinski Law Firm’s Business Development organization and a direct embodiment of the Firm’s mission to change lives through access to justice. Every prospective client who schedules a consultation deserves to be met with professionalism, empathy, and confidence—guided by a skilled specialist who can help them make an informed decision about their legal future. This is a consultative sales role that blends compassion with accountability. Intake Specialists build trust, assess client needs, and clearly communicate the value of the Firm’s services, recognizing that converting qualified clients is not a transaction—it is the means by which the firm fulfills its purpose.

Essential Job Functions & Responsibilities

• Conduct one-on-one consultations — in person or over phone/video — with prospective clients, assess their immigration situation, match them to the right case type based on attorney-approved guidelines, and close the engagement with confidence and empathy.
• Maintain accurate and timely records of all consultations, dispositions, and follow-up activities in the firm's CRM (Litify/Salesforce) and telephony platform (Amazon Connect).
• Participate in weekly legal training with firm attorneys and all sales training and development programs. Continuously build knowledge of immigration case types, the sales framework, and consultative selling skills.

Key Competencies and Skills (Essential Skills, Knowledge & Abilities)

• Action Oriented- Proactively drives each consultation toward a clear outcome by maintaining urgency, following up consistently, and taking ownership of moving qualified prospects to a decision.
• Collaborates- Partners appropriately with managers and teammates for approved exceptions, training, and alignment without over-reliance on escalation.
• Resourcefulness- Effectively uses available tools, training, guidelines, and follow-up channels to overcome client hesitation, resolve routine obstacles, and move qualified prospects toward a decision without unnecessary escalation.
• Instills Trust- Builds credibility and rapport quickly by demonstrating empathy, transparency, and consistency in representing the Firm’s mission and services.
• Proficient with Microsoft Office Suite or related software

Minimum Education and Experience

• High School diploma or equivalent experience.
• 1-3 years of demonstrated, quota-carrying consultative sales experience—in person, over the phone, or both.
• Bilingual (Spanish English) B2-C1 Required.
• Prior experience in legal intake, immigration services, financial services, insurance, or other consultative professional service sales strongly preferred.

What Makes You a Great Fit

• Bilingual Mastery: You possess exceptional verbal and written communication in both English and Spanish (B2-C1). You can pivot between languages with professional ease.
• The "Closer" DNA: You have a proven track record in quota-carrying or metrics-based environments. You don't just "inform" prospects; you guide them to a firm decision and enjoy the thrill of the close.
• High-Caliber Consultant: You blend deep empathy with the confidence to handle pricing objections and resistance. You know how to build trust quickly while keeping the conversion goal in sight.
• Action Oriented: You are a self-starter who thrives on urgency. You take full ownership of your pipeline, follow up relentlessly, and manage your time to maximize every consultation.
• Tech Proficiency: You are comfortable navigating CRM platforms (Salesforce/Litify) and telephony systems (Amazon Connect) to keep your lead data impeccable.

Work Schedule

Monday through Friday, 8:30 AM – 5:30 PM Local Time

How You'll Benefit

• 401k Match
• Medical, Dental, & Vision Insurance
• Options for Health Savings Account or Flexible Spending Account
• Dependent Care FSA
• Basic Life Insurance
• Voluntary Life & AD&D
• Disability Insurance
• Voluntary Accident Insurance
• Voluntary Hospital Indemnity Insurance
• Employee Assistance Program
• Calm App Subscription

Our Firm

At Lisinski Law Firm, the commitment we show to our clients is matched by how we support and invest in our people. LLF is a place where employees are encouraged by peers, heard by leadership, and strengthened by a genuinely collaborative team culture. Whether you join Marketing, IT, Accounting, Legal, or any other function, your work matters. Every role contributes to meaningful, lasting impact in the lives of those we serve.

Our Values

• A client-obsessed mindset
• A commitment to learning, advocacy, efficiency, and nimbleness
• A true team player approach
• Delivering creative problem-solving and high-quality service to support families with excellence and care

Apply Today!

The pay range for this role is:

Salt Lake City 23,00 - 23,00 USD per hour

Business Development

Murray, UT