Business Development Specialist

About the role

Come lead with us at Houston Methodist Cypress Hospital. The Business Development Specialist position is responsible for increasing outpatient and inpatient utilization of hospital services by educating and informing stakeholders—including physicians, physician office staff, other health‑care entities, employers, and the community—about the services offered by Houston Methodist and the most efficient ways to access those services for their patients, members, employees, and other constituents. This role markets services to an assigned market area, maintains a pipeline of prospective business, tracks efforts and activities, and provides regular reports to leadership. It works closely with Houston Methodist medical staff, directors/managers/executives, and office staff to expand utilization of hospital services and affiliated physicians. Regular travel is required.

Responsibilities

• Meets with internal and external stakeholders to develop relationships that will lead to new business for Houston Methodist.
• Exercises professional discretion regarding sensitive and/or confidential issues.
• Utilizes effective communication and diplomatic skills when dealing with internal and external stakeholders.
• Liaises with appropriate stakeholders to bring forth issues as identified related to service, operations, scheduling, and other barriers.
• Maintains rapport with stakeholders to promote effective community health care provider interaction and appropriate utilization.
• Develops relationships and meets regularly with individuals and organizations in order to improve communications and education.
• Manages and prioritizes multiple tasks and regularly reevaluates priorities according to business needs.
• Effectively communicates changes in policy and/or new services and programs.
• Assists in problem solving and acts as a liaison to provide resolution as needed.
• Prepares reports to document and communicate activities using approved software.
• Stays abreast and adheres to current Stark, HIPAA and IRS regulations in accordance with Houston Methodist policies.
• Monitors regular reporting to meet/exceed quarterly targets.
• Researches, analyzes and monitors assigned market(s) to identify potential new business or improve current service offerings.
• Coordinates or participates in activities related to physician/employer/com