Business Development Specialist
About the role
The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members. The Business Development Specialist supports business development, referral outreach, and community sales efforts across Experience Senior Living. This role is focused on building strong relationships with professional referral partners, generating qualified leads, increasing community visibility, and supporting occupancy growth. The Business Development Specialist will also provide hands-on sales support to communities during periods of stabilization, transition, and new community openings.
Responsibilities
- Partner with Executive Directors, Directors of Sales, and community teams to support occupancy and move-in goals
- Support sales presentations, community tours, prospect follow-up, and other sales activities as needed
- Maintain accurate prospect, referral, and follow-up activity within the CRM system (Aline/Sherpa or equivalent)
- Assist community teams in delivering an exceptional prospect and family experience throughout the sales process
- Participate in sales strategy discussions and creative outreach