Business Development Specialist

About the role

The Business Development Specialist I is responsible for driving company services to new and existing referral sources in a defined territory. This individual will be a major contributor to company branding and public image development and will act as a primary point of contact for key relationships.

Responsibilities

• Identifies and engages with current and potential referral sources located within the assigned territory.
• Mets or exceeds referral goals on a monthly, quarterly and annual basis.
• Develops and presents reports, as directed.
• Provides feedback on marketing strategies, branding effectiveness and referral source feedback.
• Represents the company at trade shows and/or exhibitions, as needed.
• Aids in the development and evaluation of marketing materials and promotional campaigns.
• Sets up educational/informational meetings with referring physician offices; to include physicians, physician extenders and their office staff.
• Develops and maintains database to track outreach activities and referral trends.
• Collaborates with internal teams to gain in-depth knowledge of the conditions treated by Company providers and the therapies offered.
• Monitors market trends, including competitor activity and industry developments.
• Stays up to date with sales and marketing best practices through ongoing training and professional development.
• Builds and maintains strong professional relationships both internally and externally.
• Continuously improves operational knowledge, skills and abilities.
• Checks and responds to work e-mail on a regular basis throughout the workday.
• Participates in and completes all required trainings and in-services.
• Performs other duties as assigned.

Qualifications

• Bachelor's Degree with two (2) years sales/marketing experience; OR an equivalent combination of education and/or experience.
• Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
• Must have excellent written and oral communication skills.
• Must have a proven track record of providing exceptional customer service.
• Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
• Must be able to work individually as well as within a team.
• Must be able to follow both verbal and written instructions.
• Must be able to work a flexible schedule.
• Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
• Must be able to multi-task and prioritize.
• Must demonstrate extreme attention to detail.
• Must possess strong organization skills.
• Must be able to problem solve and use reasoning.
• Must be able to meet predefined quality standards.
• Must maintain and project a professional attitude and appearance at all time.
• Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology.