Business Development Representative - Service

The Business Development Representative - Service

2600 Wake Forest rd, Raleigh, NC
Full Time

Impact

• Drive Revenue: Reach out to customers to generate new service leads and promote seasonal maintenance specials.
• Expert Consulting: Educate clients on our technical capabilities and the long-term benefits of certified vehicle care.
• Manage the Pipeline: Schedule service appointments and perform follow-ups to ensure a seamless client experience.
• Data Integrity: Maintain precise records of all client interactions within our CRM/DMS systems.
• Collaborate: Work closely with the Service Department to deliver a gold-standard customer journey.
• Exceed Targets: Consistently meet or surpass monthly performance goals and KPIs.

Qualifications

• Experienced: You have a background in sales or customer service (automotive experience is a major plus!)
• Persuasive: You possess a natural ability to connect with people and follow through until the job is done.
• Tech-Savvy: You are comfortable navigating CRM platforms and modern digital tools.
• Goal-Oriented: You are self-motivated and thrive in an environment where your performance is tracked and rewarded.
• Reliable: You have a strong work ethic and a "team-first" mentality.

The Perks

• Earnings: $15.00/hour base pay plus a rewarding commission structure.
• Work-Life Balance: Closed on Sundays so you can recharge.
• Full Benefits: Health and dental insurance, 401(k) retirement plan, and paid time off (PTO).
• Growth: Access to ongoing professional development and clear career advancement paths.
• Extras: Employee discounts on vehicles, parts, and service.

About Thompson Buick GMC Cadillac

We are a premier dealership in Raleigh dedicated to excellence and long-term relationship building. At Thompson, you’re not just an employee; you’re a key part of a success story built on quality and trust.