Business Development Representative – Northeastern New Jersey

Since 1957, Oliver Fire Protection & Security has been a trusted leader in fire protection, fire alarm, security, and life safety solutions throughout the Greater Philadelphia region and surrounding markets. Our reputation is built on delivering exceptional service, technical expertise, and long-term customer relationships while protecting people, property, and businesses. Oliver serves a diverse range of commercial, industrial, healthcare, educational, and institutional clients through a comprehensive portfolio of life safety services. As a family-oriented organization, we are committed to employee development and customer satisfaction, investing in innovation, technology, and our team.

About the role

We’re seeking a motivated Business Development Representative to join our Inspections Sales team. This high-impact, high-visibility role is critical to Oliver’s growth and customer retention. As a remote employee, you will travel within the Northeast New Jersey Territory to meet with potential and existing customers, understand their needs, build rapport, and explore how our fire protection solutions can address their life safety requirements. You will leverage prospecting and lead-generating experience to create a sales pipeline and close fire alarm and sprinkler inspections and repair sales, with support from our Lebanon, NJ office.

Work location: 90% on the road, 10% hybrid-remote office. Some travel to our King of Prussia, PA headquarters will be required.

Responsibilities

• Proactively identify, pursue, and maintain a constant pipeline of potential customers via prospecting, networking, leveraging social media, and seeking business referrals within a regional market
• Drive customer retention and expand current accounts by cross-selling additional products and obtaining contract renewals
• Provide quotes for inspection and service repairs
• Provide strategic insight and guidance to help reach sales goals, strengthen the brand, and foster customer retention
• Work with internal and external customers on pricing and repair timeframes to ensure customer satisfaction
• Apply working knowledge of Customer Experience best practices
• Take the lead in negotiating and closing deals by uncovering and addressing objections and concerns from prospects
• Function effectively in a fast-paced environment
• Work directly with Sales Manager and Branch Manager
• Manage incoming sales leads while maintaining a strategic cold-calling and prospecting schedule
• Establish broad and deep relationships with strategic customer roles who have decision-making authority or influence
• Ensure customer satisfaction with existing customers
• Develop growth plans for all existing customers, identifying and securing growth opportunities
• Proactively identify value-creation opportunities for customers
• Accurately track growth opportunities through a Customer Relationship Management (CRM) tool
• Communicate direction and progress/status of deals to senior leadership

Requirements

• Minimum of 3 years in B2B sales with a provable track record of success
• Experience handling difficult and/or escalated situations
• Demonstrated leadership, decision-making, and team-building skills
• Strong oral, written, and verbal communication skills
• Prospecting and cold-calling experience required
• Outstanding organizational, problem-solving, and communication skills
• Self-motivated and results-driven
• Proficient in using CRM software

Benefits

• Competitive base salary (paid weekly) + uncapped commission structure
• Mileage reimbursement
• Medical, dental, and vision insurance
• Life and long-term disability insurance
• 100% company-funded profit-sharing program
• Professional development opportunities
• Supportive, team-oriented environment