Business Development Representative in Houston

Essential Duties and Responsibilities

• Lead Generation & Outreach: Conduct outreach to potential referral partners, healthcare professionals, and community organizations to promote Discovery MSO programs.
• Qualify inbound and outbound leads through calls, emails, social outreach, and networking.
• Maintain consistent follow-up to nurture relationships and move prospects through the business development funnel.
• Represent the organization with professionalism, compassion, and knowledge of behavioral health services.
• Relationship Building: Develop and maintain relationships with treatment centers, therapists, physicians, hospitals, and other referral sources.
• Participate in community events, conferences, and meetings to expand Discovery MSO’s network and visibility.
• Support ongoing engagement efforts to strengthen existing referral partnerships.
• Collaboration & Cross-Department Coordination: Coordinate with the admissions team to ensure leads are accurately transferred and tracked.
• Partner with marketing to align messaging, campaigns, and brand awareness efforts.
• Work with internal leadership to identify gaps in referral networks or emerging markets.
• Tracking, Reporting & CRM Management: Maintain detailed records of outreach, conversations, referrals, and follow-up activity using CRM software.
• Provide regular updates and performance metrics to the Director of Business Development.
• Track effectiveness of outreach strategies and propose enhancements to improve conversion rates.

Job Type

Full-time; exempt

Schedule

Day Shift: 8:00am - 5:00pm Monday through Friday

Qualifications

• Bachelor’s degree in business, marketing, psychology, communications, or related field preferred.
• 3 years of experience in business development, outreach, sales, or behavioral healthcare referral relations.
• Familiarity with CRM systems, cold outreach, and sales pipelines.
• Strong communication, relationship-building, and presentation skills.
• Ability to work both independently and collaboratively in a fast-paced environment.
• High emotional intelligence, professionalism, and comfort discussing behavioral health services.