Business Development Representative

About the role

This role supports and grows distributor relationships, follows up on leads, assists with customer needs, and helps identify new business, product, and market opportunities.

Responsibilities

• Build and support new and existing distributor relationships.
• Develop strong working relationships with external sales representatives.
• Follow up on referrals, leads, and prospects to help move sales opportunities forward.
• Support customer inquiries and provide backup support to the customer service team.
• Aid in sales strategies for targeted markets or territories.
• Create distributor sales and marketing tools.
• Participate in trade shows, customer meetings, and special events.
• Support product training for customers, sales teams, and external sales representatives.
• Use customer feedback, market knowledge, and sales experience to help identify new product opportunities.
• Represent Ex-Cell Kaiser with professionalism, follow-through, and strong customer service.

Requirements

• 1–3 years of sales experience.
• Experience working with customers in person and/or by phone.
• Strong communication and listening skills.
• Ability to follow up professionally and stay organized.
• Demonstrated success offering product and service solutions to meet customer needs.
• Proficiency with Microsoft Office 365 and Teams.
• Bachelor’s degree or equivalent experience.
• Ability to travel approximately 10–20% of the year, including occasional weekends for trade shows or industry events.

Preferred Qualifications

• Experience with ERP or CRM systems.
• Knowledge of a product manufacturing environment.
• Bilingual English/Spanish skills are helpful.

Benefits

• A competitive benefits package, including health, dental, and vision insurance.
• PTO, personal days, and up to 12 paid holidays.
• Most benefits starting the first of the month after 30 days.
• 100% company-paid life insurance and short-term disability.
• Employee Assistance Program and wellness initiatives.
• 401(k) match with immediate vesting after 6 months.
• FSA and HSA options.
• Gym reimbursement.
• Legal service plan.
• Accident insurance.
• LifeLock identity protection.
• Pet insurance.