Business Development Representative

About Syncro

Syncro is a unified and secure IT management platform that enables IT teams to manage tickets, devices, billing, and automation in a single pane of glass. We’ve been MSP-first and are now investing heavily in serving IT departments at growing mid-market companies. We are a remote-first software company with a highly collaborative and creative team serving the Managed Services Provider (MSP) industry. Our goal is to empower our customers (we call them partners) to thrive through operational excellence.

Core Values

• Be Customer Obsessed: Prioritize our customer’s success and drive value for them
• Innovate with Agility: Adapt, experiment and take risks
• Deliver Results: Operate with urgency, focus and accountability
• Collaborate Openly: Inclusivity of people, ideas and information
• Operate with Integrity: Do the right thing through transparency and fairness
• Celebrates the Wins: Illuminate accomplishments and recognize one another

About the Role

We are hiring a Business Development Representative (BDR) focused on IT departments to drive high-quality pipeline for our sales team. You will own outbound execution across target accounts, helping turn strategic outreach into real conversations, pipeline, and revenue. This role is part of a new, high-visibility Internal IT motion with significant upside and a direct line of sight from your work to pipeline, revenue, and GTM strategy.

Responsibilities

• Prospect into target accounts:
  • Identify and break into priority accounts with a structured, account-based approach.
  • Use tools like ZoomInfo to quickly research companies, buying groups, and key stakeholders.
  • Multi-thread into accounts to reach the right people at the right moment in their buying journey.
• Run multi-channel outbound:
  • Execute outbound across email, phone, and LinkedIn through Outreach sequences, with pre-built messaging to focus on high-quality, human conversations.
  • Set and monitor alerts in ZoomInfo for buying triggers and intent signals.
  • Book qualified meetings and demos that translate into pipeline and revenue.
• Qualify opportunities:
  • Apply ANT (Authority, Need, Timing) qualification across target accounts.
  • Capture clear notes, next steps, and buying context in Salesforce so AEs can run effective follow-up calls.
• Collaborate and iterate:
  • Partner with AEs to prioritize accounts and refine messaging based on real-world feedback.
  • Provide Marketing with feedback on campaigns, content, and messaging that resonates with IT buyers.
  • Track and report on activity, meetings booked, and pipeline generated.

Requirements

• 2–3 years of SDR/BDR experience in B2B SaaS, ideally selling to technical or IT buyers.
• Proven success in outbound prospecting: cold calls, emails, and social selling.
• Comfortable working from a target account list and hitting activity + SQL goals.
• Strong written and verbal communication; you can be concise, clear, and punchy in prospect engagements.
• Curious about technology and how IT teams work; you’re comfortable talking about tools and workflows.
• Coachable, competitive, and willing to test new approaches and iterate quickly.

Nice to Have Skills

• Experience prospecting into IT teams or related personas (IT Ops, Help Desk, SysAdmin, etc.).
• Familiarity with sales tools like ZoomInfo, Chorus, Salesforce, Outreach, LinkedIn.
• Experience in a similar mid-market / commercial segment (200–1,500 employee companies).

Benefits

• Pay Range: $60,000 - $70,000 OTE
• Remote-first: Pioneers of “work from home” with a globally distributed team.
• Equity Appreciation Program: Everyone participates in our equity program.
• Unlimited PTO: With a 2-week annual minimum.
• 401k Plan: Hassle-free plan with a 2.5% company match of your annual salary.
• Health Insurance: Syncro covers 95% of monthly premiums for you and your dependents, with low deductibles and out-of-pocket costs.
• Parental Leave: Up to 6 weeks paid parental leave.
• Additional Benefits: Pet Insurance, Flexible Spending Accounts, 100% employer-paid Short Term Disability, and Ultra-Remote Work.

Why This Role is Exciting

• High-visibility Internal IT motion with significant growth potential.
• Direct impact on pipeline, revenue, and GTM strategy.
• Tight partnership with a unified GTM team across marketing and sales, with clear opportunities to grow into an AE role.