Business Development Representative

Position Summary

Smart Start is seeking a highly motivated, competitive, and relationship-driven Business Development Representative to expand market presence and develop strategic influencer partnerships within an assigned territory. This is a primarily field-based sales role focused on building strong, in-person relationships with key influencers, government officials, and referral sources who drive end users to utilize Smart Start alcohol monitoring and ignition interlock products.

Essential Duties and Responsibilities

• Establish, develop, and maintain strong in-person relationships with current and prospective influencers within assigned territory
• Generate new sales through proactive outreach, structured territory planning, and relationship cultivation
• Expand product market share by identifying and developing new referral sources
• Evaluate influencer needs and build productive, long-term partnerships that drive consistent lead generation
• Provide technical expertise and consultative support to government officials and referral partners
• Educate partners on product functionality, reporting platforms, and compliance features
• Attend trade shows, industry conferences, and state-level meetings related to alcohol monitoring and ignition interlock programs
• Serve as a territory expert on state regulations, impaired driving laws, ignition interlock requirements, and alcohol monitoring standards
• Develop and execute competitive sales strategies tailored to local market dynamics
• Gather market intelligence to maintain Smart Start’s competitive advantage
• Conduct consistent face-to-face meetings to strengthen referral pipelines and territory growth

Core Competencies

• Strong relationship-building and in-person engagement skills
• Competitive drive with high levels of initiative and accountability
• Excellent verbal, written, and presentation communication skills
• Ability to deliver clear, confident, and effective sales presentations
• Business and territory management acumen
• Strong problem-solving and decision-making capabilities
• Proficiency in sales communication tools (email, text, phone, social media, CRM)
• Strong organizational and time management skills

Qualifications

• Familiarity with the criminal justice system and the ability to build credible, professional relationships with law enforcement personnel, court staff, attorneys, and other justice-system partners
• MUST reside in North Texas area
• Proven experience in sales or business development
• Ability to work independently in a field-based environment
• Strong interpersonal and relationship-building skills
• Ability to demonstrate and utilize breath alcohol testing devices on a continual basis
• Valid driver’s license and ability to operate a motor vehicle
• Highly Preferred: Bilingual in Spanish and English
• Experience in impaired driving, ignition interlock, or alcohol monitoring programs
• Above-average computer proficiency
• Experience with Microsoft Office Suite
• CRM and proprietary software system experience