Business Development Representative

About the role

We’re looking for a proactive Business Development Representative to expand SERVPRO’s footprint across our local commercial and residential markets. In this role, you’ll map out target accounts, build relationships with key decision-makers, and establish SERVPRO as their go-to restoration partner.

Responsibilities

• Maintain a high-velocity daily rhythm of 15–20 new in-person cold calls and 15–20 strategic follow-ups.
• Visit insurance agencies, hotels, multi-family complexes, and commercial facilities to drop off marketing collateral and build brand familiarity.
• Utilize social media platforms, local business journals, and public records to identify facility managers and regional directors for high-value targets.
• Input all leads and contact data into designated Work Operating System in real-time to ensure seamless tracking and management follow-up.
• Perform 12 Emergency Ready Programs (ERPs) annually, helping businesses document their facility details before a disaster strikes.
• Identify and collect the requirements for "Approved Vendor Lists" for regional property groups to ensure we are the "first call" for their entire portfolio.
• Assist management in coordinating Continuing Education (CE) classes for local insurance adjusters and agents.

Requirements

Desired Experience and Skill Set

• Strong communication and relationship-building skills.
• Proven ability to work independently and as part of a team.
• Energetic & resilient work ethic.
• Quick learner of the basic industry standards.
• Strong organization and documentation skills.
• Professionalism.

Formal Education/Training

Bachelor’s degree—or current enrollment in a Bachelor’s program—in marketing, business, or a related field preferred. Equivalent experience may also be considered.

Physical and Work Environment Requirements

• This position routinely works in a standard professional office environment requiring the ability to bend, stand, walk, and sit for extended periods of time.
• This position will involve driving in urban areas and managing parking in downtown markets for client meetings, networking events, and other sales activities.
• While performing occasional job-site visits, the employee may be exposed to fumes or airborne particles.
• The employee is occasionally exposed to a variety of conditions such as heat, cold, noxious odors or noise levels.

Benefits

• Bonus based on performance
• Competitive salary

Schedule

This is a part-time position working varying hours between 7:00 am‑5:00 pm, Monday‑Friday, 25 hours per week. Flexibility in hours may be needed for evening and/or weekend events, depending upon business needs.