BUSINESS DEVELOPMENT REPRESENTATIVE

About the role

As a Business Development Representative, you are responsible for selling logistics transportation services to current and potential customers. You will actively seek out and engage customer prospects, build and maintain relationships, and negotiate agreements. A thorough understanding of the transportation industry is required. Some travel may be required.

Responsibilities

• Identify and solicit new client opportunities.
• Develop and consult with current customer base.
• Responsible for growth of customer relations.
• Manage customer service day-to-day operations.
• Manage entire logistic information systems appropriately.
• Develop leads and cold call potential customers.
• Listen to customer queries patiently and find resolution to issues.
• Manage and negotiate rates.
• Able to multitask and resolve issues in high-pressure situations.
• Resolve transportation problems with urgency and professionalism.
• Other duties may be assigned.

Requirements

• College degree in a related field preferred.
• Previous experience in customer service and sales preferred.
• Knowledge of the trucking industry is required.

Skills

• Excellent listening skills.
• Energetic and personable.
• Ability to use critical thinking skills.
• Ability to interact and communicate effectively over the phone, through email, and face-to-face.
• Ability to recognize when action is necessary and to implement the required actions within a reasonable time.
• Ability to prioritize workflow to use time effectively.
• Ability to perform mathematical calculations to determine transit times.
• Ability to use discretion and good judgment.
• Good working knowledge of Microsoft Word, Excel, and Outlook.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.

Pay

$45,000 yearly salary.