Business Development Representative

About the role

We're on the lookout for motivated and enthusiastic representatives to join our team as full-time Business Development Representatives in our Internet Sales Department.

Responsibilities

• Make outbound calls to schedule appointments following dealership-specific guidelines.
• Receive inbound calls for two dealerships, schedule appointments or route calls to the proper department.
• Reach out to customers using provided lists to generate sales appointments.
• Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance for their sales needs.
• Provide superior customer service and achieve the highest degree of customer satisfaction.
• Work in close partnership with sales professionals to provide detailed information on customer requirements.
• Meet specified monthly targets and goals.
• Contribute to the overall success of the dealership by working with all customers, teams, and departments collaboratively and professionally with a positive, roll-up-your-sleeves attitude.

Qualifications

• Confident, pleasant, and professional phone voice.
• Possess time management skills and be able to work independently.
• Take direction well.
• Must like being part of a team.
• Must be able to stay focused.
• Must have open availability.

Preferred Skills and Experience

• Prior customer relations or BDC experience preferred, but not required; we are willing to train and develop the right individual.
• Excellent customer relationship skills.
• Self-starter, motivated, and success-driven.
• Confident, positive, and high-energy presence.
• Strong communication skills.
• Must be reliable.
• Must be able to pass background and drug screenings.

Benefits

• Medical, dental, and vision benefits.
• Vacation and holiday pay.
• 401(k) available.
• Paid training.
• Benefits available after 90 days of continuous employment.
• Paid time off offered after one year of continuous employment.