Business Development Representative

About the role

An important note ahead: for this role we can only consider applicants that are permanent residents of either Mexico or Austin, TX. As a Business Development Representative supporting Paessler's MSP strategy in North America, you'll drive new pipeline by proactively prospecting into Managed Service Providers across the region.

Responsibilities

• Build and maintain a targeted prospect list of North American MSPs in partnership with the U.S. MSP Sales Leader
• Generate a consistent monthly volume of qualified meetings/opportunities within the MSP segment
• Own a shared pipeline goal with the U.S. MSP Sales Leader
• Achieve, tied to MSP channel growth objectives
• Test and refine outbound messaging around MSP pain points (network visibility, client SLAs, scalable monitoring)
• Maintain high activity standards across outreach channels (calls, email, LinkedIn/social)
• Provide structured feedback to the U.S. MSP Leader on prospect objections, messaging performance, and market signals
• Maintain clean, accurate CRM data on all outbound activity and prospect status

Requirements

• 1+ year of previous experience as an SDR/BDR, ideally in a fast-paced sales environment
• Familiarity with CRM systems and sales engagement platforms (e.g., Salesforce, Outreach, or similar tools)
• Strong technical aptitude with an interest in IT monitoring, SaaS, or B2B technology solutions
• Knowledge of network monitoring, ITOps, or the MSP channel is a plus
• Proven track record of consistently meeting or exceeding quota and KPI targets

Profile

• Many possibilities to further develop your individual skillset
• Innovative and creative work environment with plenty of room for new ideas
• A structured onboarding phase with experienced colleagues
• Flexible working hours and a family-friendly environment
• Permanent employment contract
• A great working atmosphere in an enthusiastic international team with flat hierarchies
• Paessler is a fast-growing midsized company that has been in the market for 20 years. The company is focused on long-term goals and is currently comprised of 400+ employees

Benefits

• Your contact person for this great job is Annalena Klein
• At Paessler, we're determined to break down barriers and provide everyone with the chance to develop their full potential
• Please feel free to let us know if you believe there are ways we can improve the wording of our jobs posts or our overall recruitment approach
• We value diversity and strive to create a work environment that prioritizes equal opportunities and inclusion
• Candidates with severe disabilities will be given preferential consideration over applicants with equal qualifications