Business Development Phone Representative

Benefits

• Health Insurance
• 401K with company match (10%)
• Dental Insurance
• Vision Insurance
• PTO

Responsibilities

• Receive inbound sales calls, follow up with clients in a prompt, courteous manner, letting each customer know that they are our number one priority.
• Follow through with every customer until all their needs are met to their satisfaction.
• Answer all phone calls immediately, gather customer information, answer questions and set appointments.
• Obtain customer information and keep an accurate database.
• Maintain a dealership standard for response time and close rate goals.
• Schedule sales appointments using dealership approved processes and CRM system.
• Place outbound customer satisfaction survey calls for sales interactions.
• Handle minor customer complaints and misunderstandings.
• Stay up to date on current manufacture incentives and current sales specials the dealership is offering.
• Adhere to all company policies, procedures and safety standards.
• Complete daily activities following a scheduled process.

Qualifications

• Must meet company's requirements for employment
• Must have valid driver's license
• Previous automotive experience a plus
• Ability to read and comprehend instructions and information
• Customer Service Experience (Preferred)
• Excellent verbal and written communication skills
• Professional