Business Development Officer

About the role

The Business Development Officer (BDO) at Premier Trust is responsible for establishing, growing, and maintaining relationships with potential clients and their referral sources. This role involves representing the company in various business development and industry-related functions to enhance its image and develop additional business.

Responsibilities

• Establish, grow and maintain effective relationships with potential clients and their referral sources, financial professionals and attorneys.
• Represent the company in various business development and industry-related functions to further enhance the company's image and develop additional business.
• Tracks pending items, maintains communication with clients and business partners, and follows up with onboarding staff to ensure all necessary information is provided in a timely manner for the trust to be properly onboarded.
• Acts as a key client contact throughout the onboarding process to ensure a seamless transition, as well as a point of escalation for exceptions to the process.
• Ensures that the business development/sales process is running efficiently; makes regular recommendations to ensure the process is optimized.
• Creates and gives presentations to groups of anywhere from 2-200 about the benefits of trust services.
• Collaborates with team members to ensure communication about processes and associated timelines are reflected accurately in marketing materials and presentations.
• Prepares material, content and scripting for training and education of clients, associated referrals, and internal new hires.
• Participates in company meetings and provides updates to management and Premier Trust teams as necessary.
• Enters and maintains Salesforce business development data and production of the new business, management, and similar reports.
• Recommends improvements to workflow and processes on an ongoing basis.
• Manages staff as appropriate or as designated by Director of Business Development.
• Develops and trains staff in accordance with Premier Trust and Osaic guidelines.
• Sets an example by reflecting corporate values and encouraging that from others.
• May be asked to create or edit marketing pieces and update collateral.
• Coordinates and conducts communication with prospects and business partners.
• Affords assistance in planning and organizing conferences and events; includes presentation prep, materials needed, coordination of shipping, and reservations.
• Organizes and maintains business development materials.
• Maintains and/or contributes toward corporate collateral.
• Prepares reports as requested.
• Other duties and ad hoc projects may be assigned to assist in efforts toward the company goals.

Requirements

• Maintains strict confidentiality of all records and data received and produced.
• Complies and stays current with all applicable company policies, state laws and regulations.
• Complies with Bank Secrecy Act (“BSA”), OFAC Anti-Money Laundering (“AML”), and USA PATRIOT ACT policies and procedures, by properly verifying the identity of any person/entity with fiduciary responsibility on an account and maintaining records of the information used to verify the person/entity.
• Reports any customer suspected of suspicious activity, including elder abuse, immediately to the BSA/Compliance Officer.
• Participates in required annual BSA/AML/OFAC and Compliance Training.

Education Requirements

• Bachelor’s degree preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree.
• Minimum of high school diploma or equivalent is required.
• Advanced skills in and personal computer operation; word processing, spreadsheet (e.g., Microsoft Word, Excel, etc.) programs.
• Typing skills to meet production needs of the position.
• Advanced math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; locate routine mathematical errors; compute rate, ratio and percent.
• Advanced oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, speak clearly to customers and employees.
• Advanced organizational and time management skills.
• Ability to work independently and in a team environment.
• Ability to write effective forms of communication.

Preferred Requirements

• Trust Administration, Financial Industry or Estate Planning experience preferred, but not required.
• Education experience, through in-house training sessions, formal school, or financial industry-related curriculum, should be business or financial industry-related.