Business Development Officer

Responsibilities

• Contributes to the development and implementation of the business development and community relations plan, including budget projections for events, with input from Director of Branch Experience and branch managers
• Identifies and solicits prospective Select Employee Groups (SEG) and fosters ongoing relationships to build membership and loan growth
• Maintains relationships with key officials in specific SEG, educational, and community organizations to increase membership, account relationships, and develop cooperative marketing opportunities
• Recommends, creates, and implements programs and promotions that partner with SEGs and related community organizations
• Coordinates and negotiates sponsorship opportunities and event participation
• Conducts regularly scheduled on-site events at SEGs, schools, benefit fairs, and related organizations
• Conducts research, analyzes complaints, and resolves issues received from key contacts that impact member service or the Credit Union's reputation
• Delivers credit union presentations and teaches financial literacy programs
• Affords coordination and management of public relations efforts, including branch grand openings, educational and community involvement, and special events
• Proposes business development-related materials to support membership growth and community involvement
• Serves as an advocate for the Credit Union at community meetings, Chamber functions, and special events
• Analyzes existing and potential needs of employee groups, makes appropriate recommendations, and fulfills needs as appropriate
• May serve on internal and external committees as needed or deemed beneficial to the Credit Union, including community action committees, task forces, and other leadership roles as approved
• Aids Branch Managers with respect to financial education sessions and group liaison activities
• Night and weekend events are required
• Hosts and represents Frontwave Credit Union booth(s) at community events and the Frontwave Arena
• Engages with event attendees, providing information about Frontwave’s services and benefits
• Distributes promotional materials and giveaways
• Affords assistance in setting up and tearing down event booths and displays
• Affords assistance in coordinating and managing public relations efforts
• Captures photos and videos for social media and marketing purposes
• Provides feedback and insights from events to improve future engagements
• Supervises staff in accordance with Credit Union policies and applicable laws
• Interviews and recommends qualified applicants for employment
• Assigns duties and work schedules to ensure efficiency
• Performs performance management activities, including annual appraisals
• Reviews, adjusts and approves time sheets biweekly to Human Resources for payroll processing

Qualifications

• Bachelor’s degree, preferably in Business, Marketing or related disciplines, plus two to five years of proven, hands-on experience related to sales, business development or community relations
• Excellent communication and interpersonal skills
• Outgoing and friendly personality
• Ability to work flexible hours, including evenings and weekends
• Reliable transportation to various event locations