Business Development Officer
Founders Federal Credit Union helps our members attain their financial goals through innovative services, convenient locations, and friendly employees dedicated to our members and their financial future. We are looking for an enthusiastic, sales-focused individual with strong connections in the Clemson area to cultivate and maintain Business Partner relationships, increasing penetration of usage and service offerings.
About the role
The Business Development Officer will serve as a liaison between the credit union and Business Partners throughout the Clemson market areas, working independently while reporting directly to the Director of Business Development. Reliable transportation is required for on-site work at local offices and travel to business partner sites. Initial and supplemental training will be completed at a training center in Lancaster, SC, or Rock Hill, SC.
Responsibilities
- Coordinate, schedule, and manage employee signups and orientations.
- Conduct presentations to employees of Business Partners.
- Prospect, contact, and visit prospective Business Partners to present information on available services and benefits.
- Follow up on a pipeline of prospective Business Partners and identify quality partners for Founders Federal Credit Union.
- Educate Business Partner contacts about new services, promotions, and enrollment procedures via telephone, site visits, letters, emails, and direct mail campaigns.
- Provide supplies as needed and work with the Director of Business Development to provide current information to Business Partners.
- Create and implement a strategic sales plan to develop new business relationships and track results.
- Work with Marketing to develop and prepare customized marketing materials and solicitations.
- Assist with events and promotions to increase membership.
- Actively participate in civic organizations and community events, representing Founders Federal Credit Union and networking in the region.
- Maintain the current SEG Management database, including contacts, activity, and prospective companies.
- Provide clerical assistance to the Director of Business Development as needed.
- Comply with Founders’ policies and procedures, as well as applicable laws and regulations issued by federal agencies such as NCUA and FFIEC (e.g., GLB and BSA).
- Respect and protect the privacy, integrity, and confidentiality of information.
- Perform other duties as assigned.
Requirements
- Associate degree or three years of sales experience (credit union industry knowledge preferred).
- Positive attitude and highly personable.
- Strong communication skills; confident and persuasive public speaker.
- Self-motivated with the ability to manage priorities and balance multiple projects.
- Strong working knowledge of Microsoft Office Products and computer skills, including some database experience.
- Well-organized, able to meet deadlines, and follow through on details with minimal supervision.
- Professional appearance and manner.
- Able to work with branch staff and other departments to schedule business partner events.
- Flexible work schedule, as some business partners may require presentations or sign-ups outside of 8 am – 5 pm.
Benefits
- Paid holidays and paid time off.
- Family-oriented culture that values work/life balance.
- Retirement Plan (401k with employer contributions + Pension Plan fully funded by FFCU).
- Comprehensive health and dental insurance.
- Life and Accidental Death & Dismemberment Insurance (at no cost to employee).
- Voluntary Supplemental Life Insurance coverage for employee, spouse, and children.
- Health Care and Dependent Care Flexible Spending Accounts.
- Short-Term and Long-Term Disability Insurance.
- Tuition reimbursement to assist with furthering education.
- Assistance with achieving and maintaining certifications.
- Fit Founders Wellness Program.