Business Development Manager (North & Central Florida)

POSITION SUMMARY

This position is primarily responsible for maintaining and servicing current accounts and advisors while mining for new business for the company, by creating and maintaining good customer relations. This role is also responsible for providing accounts and advisors with industry knowledge, counseling, marketing, and selling of company products by performing the following duties.

DUTIES AND RESPONSIBILITIES

• Generates sales from retail agencies, travel advisors, wholesalers, and others, generating both FIT, Group, Part Charter, and Charter business in the assigned territory.
• Develops lasting and meaningful relationships with travel agencies and advisors throughout the assigned region.
• Develops new business opportunities and maintains and enhances relationships with all new and existing customers assigned.
• Achieves established revenue goals within budget.
• Oversees all sales of company products through face-to-face contact, mailings, telemarketing projects, group training seminars, product presentations, and trade shows focused on current and prospective travel agents, consortia, group contracts, and tour organizers.
• Delivers timely customer service to all product inquiries, collateral, and co-op requests.
• Initiates activities to motivate travel advisors to sell AmaWaterways products.
• Gives, receives, and analyzes information, formulates work plans, prepares written materials, and articulates goals and action plans.
• Exhibits strong negotiation skills.
• Counsels and sells all appropriate company programs, products, and services to assigned customer base.
• Communicates with management as required or needed.
• Strives to attain all goals and objectives as outlined by management.
• Maintains a regular call schedule, with daily customer contact, and manages the territory assigned to enhance sales and profitability of the company.
• Markets new programs, instructs customers on industry or company changes, as well as training on new products.
• Provides management with field knowledge and examples of competitive programs, services, sales techniques, and products to enhance our company offerings.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

• Bachelor's Degree (BA) from a four-year college or university or equivalent, or four to ten years of related experience and/or training, or equivalent combination of education and experience.
• Certificates, licenses, and registrations required: Valid driver's license and acceptable motor vehicle record.
• Computer skills required: Contact Management Systems; Microsoft Office Suite; Database Software, Internet Software, Spreadsheet Software, Word Processing Software, Electronic Mail Software, Presentation Software, Reservation Software, Phone Software
• Other skills required: Excellent organizational, leadership, interpersonal communication, and computer skills. Clear and conceptual thinking ability is a plus. Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required. Friendly, courteous, service-oriented, professional, outgoing, and customer service oriented. Remains calm and professional in stressful situations. Detail-oriented and works effectively under pressure while meeting all applicable deadlines. Must be able to work independently and productively with minimum supervision. Recognizes problems, identifies possible causes, and resolves routine problems. Exhibits strong negotiation skills. Exhibits strong negotiation skills. Exhibits strong negotiation skills. Exhibits strong negotiation skills. Exhibits strong negotiation skills. Exhibits strong negotiation skills. Exhibits strong negotiation skills. Exhibits strong negotiation skills. 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