Business Development Manager (GA/Eastern TN)

About the Role

This position is responsible for growing revenue and managing account relationships within automotive dealers in Georgia and Eastern Tennessee, based out of the Atlanta Metropolitan area. The Business Development Manager will act as the primary RouteOne “in-market” contact point for both lenders and dealers, requiring a sound understanding of dealership systems, credit processes, and online products.

Responsibilities

• Deliver on account strategy including meeting all timeline metrics for each account.
• Identify new opportunities within the market and assess competitive products and services.
• Assist in acquiring new lender accounts and develop existing lender relationships.
• Provide lender field sales support and training.
• Engage with clients in person, over the phone, and via digital channels (e.g., chat, email, video conferencing) to close sales and support training.
• Increase application volume within RouteOne dealerships.
• Boost volume/revenue of eContracting, Credit Bureaus, DMS Integration, and other dealer-facing functionalities (e.g., ID verification).
• Collect feedback from dealers and lenders to serve as the “Voice of the Customer” and drive product improvements.
• Represent RouteOne at conferences and trade shows as required.
• Assist in RouteOne deployment activities.
• Develop and maintain a contact plan for all accounts and document activities in CRM.
• Maintain open communication with internal teams, reporting account status regularly.
• Respond to client inquiries and offer guidance on appropriate products and services.
• Complete moderately complex sales with minimal supervision and deliver on assigned sales goals.
• Create and present advanced cost analysis reports for dealerships and dealer groups.
• Perform comprehensive analyses of customer data and workflows, recommending solutions.
• Maintain safety, security, and privacy standards throughout all areas of responsibility.

Requirements

• Expert knowledge of dealership systems, credit processes, and online products.
• Advanced understanding of auto dealer and indirect lender processes and relationships.
• Thorough understanding of dealership technology, including internet B2B commerce.
• Thorough understanding of dealership F&I processes/workflows and interactions with other dealership departments.
• AFIP Certification.
• Proficient in Microsoft Office products (Word, PowerPoint, Excel, Outlook, Visio).
• Familiar with Salesforce software.
• Ability to build relationships within and across organizations.
• Excellent communication skills (oral, written, and listening).
• Strong selling and negotiation skills.
• Exceptional group presentation skills.
• Ability to work both independently and in a team environment.
• Bachelor’s degree or equivalent experience.
• Access to reliable transportation and a valid driver’s license.
• 6+ years of sales experience.

Schedule

This is a remote, field-based role requiring regular in-person dealership visits and significant time in the assigned territory. Administrative work may be completed from a home office, with regular overnight travel for business trips requiring more than two hours of driving from the employee's home base and required sales meeting travel.