Business Development Manager

The opportunity

We are seeking a driven and well-connected Business Development Manager to join our Digital team, based in the United States. This is a hunter role focused on originating and closing new enterprise-level merchant relationships, with a particular emphasis on merchants operating significant subscription and recurring billing models.

This role reports to the Commercial Director and works cross-functionally with product, solutions engineering, integration, risk, and commercial teams to deliver compelling, tailored propositions to prospective clients.

Day-to-day responsibilities

• New Business Acquisition
• Own the full sales cycle from prospecting through to signed agreement for new enterprise merchant logos
• Build and maintain a robust, qualified pipeline with accurate forecasting and disciplined CRM management
• Develop and execute a strategic territory plan identifying high-value target merchants and clear paths to engagement
• Subscription & Recurring Commerce Focus
• Serve as a subject matter expert on the unique payments needs of subscription and recurring billing merchants
• Articulate Worldline's value proposition around authorization optimization, retry strategies, network tokenization, account updater services, and churn reduction
• Identify and pursue opportunities in key subscription-heavy verticals including SaaS, streaming/media, digital content, health & wellness, insurance, and membership-based services
• Consultative Enterprise Sales
• Engage C-suite executives, heads of payments, and key decision-makers through a consultative, value-driven sales approach
• Develop tailored commercial proposals and business cases that address each merchant's specific pain points, processing requirements, and growth objectives
• Navigate complex, multi-stakeholder sales cycles with professionalism, persistence, and strategic intent
• Market Intelligence & Collaboration
• Stay current on competitive landscape, industry trends, scheme rule changes, and emerging technologies relevant to digital acquiring and recurring commerce
• Provide market feedback to product and strategy teams to inform roadmap priorities and competitive positioning
• Collaborate with solutions engineering, integration, and onboarding teams to ensure a seamless transition from signed deal to live merchant
• Relationship & Brand Building
• Represent Worldline at industry events, conferences, and networking forums (e.g., Money20/20, MRC, Transact)
• Build and nurture long-term relationships that position Worldline as a trusted strategic partner, not just a vendor

Who are we looking for

• 5+ years of business development or enterprise sales experience in the payments, fintech, or digital commerce industry
• Proven track record of originating and closing complex, high-value enterprise deals
• Established network of C-suite and senior decision-maker contacts across major US and/or global merchants
• Strong understanding of the acquiring value chain - gateway, processing, acquiring, settlement - and how each element impacts merchant outcomes
• Deep knowledge of subscription/recurring billing payments including Card-on-File transactions, MIT/CIT classification, network tokenization, and recurring scheme mandates
• Experience developing and presenting commercial proposals including IC++, blended, and tiered pricing models, volume commitments, and SLA frameworks
• Excellent communication, presentation, and negotiation skills
• Self-starter mentality with the ability to operate independently in a remote/distributed environment
• Willingness to travel domestically and occasionally internationally as needed (estimated 20–30%)

Preferred

• Experience selling into one or more subscription-heavy verticals (SaaS, streaming, digital media, insurance, membership services)
• Familiarity with cross-border acquiring and multi-currency payment flows
• Prior experience at an acquirer, PSP, or payment processor (e.g., Adyen, Stripe, Worldpay, Checkout.com, Nuvei, Fiserv, Global Payments, or similar)
• Understanding of alternative payment methods, 3DS2/SCA, and fraud/risk management in a digital commerce context
• Experience with CRM platforms (Salesforce preferred)

Perks & Benefits

• Salary range: $114,000 – $120,000 + 50% bonus
• Benefits package - comprehensive health, dental, and vision coverage; 401(k) with company match; generous PTO
• Opportunity to play a foundational role in scaling Worldline's Digital business in the US market
• Access to a global payments platform with broad geographic reach, deep technical capabilities, and a strong product roadmap
• A collaborative, relationship-driven culture that values long-term partnerships - with merchants, with partners, and with each other
• Professional development opportunities and exposure to a diverse, international organization