Jobs · Customer Service · Illinois

Business Development Manager

On-siteCustomer Service$75k/yrFull-time

Position Summary

The Business Development Manager supports execution of growth initiatives by managing outreach, CRM systems, lead tracking, and relationship development with a strong focus on AI-enhanced prospecting and automation.

Key Responsibilities

  • Manage CRM pipeline and lead tracking systems
  • Conduct outreach and relationship development activities
  • Support referral and partnership engagement
  • Track conversion and performance metrics
  • Aid in proposal and pitch development
  • Maintain business development reporting dashboards

Requirements

  • Must use AI tools for lead generation and prospecting
  • Responsible for automating CRM updates and pipeline tracking
  • Expected to leverage AI for outreach personalization and market research
  • Must continuously improve efficiency of business development workflows through automation

AI & Automation Requirement

  • Experience using AI tools for prospecting, outreach, or CRM automation
  • Ability to improve lead generation efficiency through automation tools

Minimum Requirements

  • 3-6 years of sales, business development, or account management experience
  • Experience working with CRM systems (Salesforce, HubSpot, etc.)
  • Strong communication and outreach skills
  • Ability to manage pipelines and track conversion metrics

Associate or Bachelor's Degree Preferred

Benefits

  • Health
  • Dental
  • Vision
  • 401k & Match
  • Paid time off

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