Business Development Manager

Key Responsibilities

• Drive new sales of: Exhibitor and sponsorship opportunities for UNOS-hosted events, such as our annual Transplant Management Forum.
• UNOS software-as-a-service (Saas) products.
• Bespoke research and consulting contracts.
• Maintain a robust pipeline of prospective clients and track progress toward sales targets.
• Maintain all necessary information and documentation within a customer relationship management platform to provide accurate and up-to-date reports on sales activities.
• Partner closely with the Business Development Lead to execute growth strategies across priority business lines, translating strategic direction into actionable sales plans and outreach activities.
• Cross-functionally with Research, Product, Legal, Finance, and Operations to support deal structuring, pricing inputs, approvals, and contract execution in alignment with UNOS policies.
• Carefully craft sales materials, proposals, and pitch content to ensure consistent messaging, value articulation, and organizational brand alignment.
• Monitor market trends, client feedback, and competitive activity to inform opportunity identification, pipeline prioritization, and continuous improvement of sales approaches.
• Represent UNOS professionally in external meetings, conferences, and industry engagements, strengthening relationships and advancing organizational credibility.
• Collaborate with internal stakeholders and clients to draft initial scopes of work, ensuring project objectives, deliverables, timelines, and responsibilities are clearly defined and aligned with organizational standards.
• Support the Business Development Lead as needed.

Minimum Requirements

• A minimum of 5 years of experience in sales.

Critical Skills

• Proactive learner with an inquisitive mindset and the ability to quickly grasp new ideas and technologies.
• Proven ability to understand and promote a wide range of solutions to meet varied client needs.
• Strong pipeline discipline, including forecasting accuracy, prioritization, and follow-through against defined targets.
• Ability to navigate complex, mission-driven organizations and translate client needs into commercially viable solutions.
• Comfort working within approval-driven environments (pricing, legal, contracting) while maintaining deal momentum.
• High organizational and documentation rigor, including consistent CRM usage and attention to detail across opportunities.
• Ability to balance autonomy with direction - taking initiative while staying aligned to Business Development Lead priorities.
• Self-starter with a proactive approach to sales and client engagement.
• Ability to generate creative ideas for business partnerships and growth opportunities.
• Strong written and verbal communication and relationship-building skills.
• Comfort working in a fast-paced, evolving environment.
• Able to work with minimal supervision and as an individual contributor in a cross-functional team.
• Able to work well under occasionally demanding, high-pressure situations, able to prioritize when faced with multiple action items.

Additional Skills & Qualifications

• Familiarity with donation and transplantation.
• Experience in the healthcare industry.
• Experience selling software-as-a-service (SaaS) products, professional services, or event sponsorships.
• Demonstrated ability to manage multiple opportunities concurrently with strong attention to timelines, dependencies, and follow-through.
• Comfort engaging with a range of stakeholders, from technical contributors to senior decision-makers, adapting messaging as needed.
• Experience supporting or selling multi-product or mixed-offering portfolios (e.g., software, services, events, partnerships).

Education

• A 4-year degree in Business, Healthcare Administration, or related field of study, or an equivalent level of professional experience is required.