Business Development Manager

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 150,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

About the Role

The Business Development Manager – Northeast Region serves as the primary commercial link between Head Office and the Northeast sales organization. The role is responsible for regional execution, adoption, and growth across assigned product classes.

Responsibilities

• Drive adoption and specification across assigned super classes
• Partner with sales reps on call planning, territory strategy, and customer development
• Participate in joint customer visits and specification meetings
• Support strategic accounts with pricing, quoting, and inventory alignment
• Conduct showroom visits and customer site engagement
• Attend regional QBRs and provide feedback on execution, competitive dynamics, and market opportunities
• Deliver product and category training across the region
• Lead new product introductions and rollout support
• Support customer-facing demonstrations and technical discussions
• Coordinate with Product Champions to ensure consistent messaging and execution
• Support adoption of sales tools, merchandising standards, and catalogs
• Serve as a regional interface with key suppliers and product managers
• Promote consistent CRM usage and pipeline visibility
• Provide concise monthly updates on activity, pipeline, and key initiatives

Requirements

• Successful business development experience with retailers in the home improvement segment (building materials, construction, etc.)
• Ability to be both a "hunter" of new relationships and a "farmer" to develop existing retail customers
• Self-starter, able to work independently
• Exceptional communication and interpersonal skills
• Ability to travel as required
• College degree is preferred but not required; a combination of education and experience will be considered

Benefits

• Competitive market-based salary plus monthly, quarterly, and annual commissions
• Monthly car allowance and covered fuel
• Travel allowance
• Business expense reimbursement
• Group insurance program (medical, dental, vision, life, disability, etc.)
• Employee Stock Purchase Plan with employer matching
• 401(K) with employer matching
• Company cell phone
• Paid vacation time, sick days, and 9 paid holidays per year