Business Development Manager

About the role

This position is based out of the New Castle, Pennsylvania office.

Responsibilities

• Supports senior leadership in executing business development strategies aligned with company growth targets.
• Actively engages in customer outreach, relationship development, and project pursuit efforts across multiple operating companies and geographies.
• Builds and maintains strong relationships with existing and prospective customers, identifying opportunities to expand services and increase revenue.
• Sustains and actively manages a robust pipeline of opportunities.
• Collaborates with marketing and internal stakeholders to support the preparation of proposals, presentations, and responses to Requests for Proposals (RFPs), ensuring accuracy, quality, and alignment with customer needs.
• Gathers and analyzes market intelligence, customer feedback, and competitive data to inform pursuit strategies and contribute to business planning discussions.
• Collaborates with internal teams (Operations, Estimating, Marketing, and Leadership) to support pursuit strategies, ensuring alignment on messaging, value proposition, and delivery approach.
• Sustains regular communication with clients, tracks satisfaction, and identifies opportunities for repeat business.
• Tracks and reports on sales activities, pipeline status, and key performance metrics.
• Maintains accurate data in Customer Relationship Management (CRM) systems.
• Participates in industry events, trade shows, and networking opportunities to promote ArchKey's brand and expand professional networks.
• Supports the execution of the business development event calendar and supports marketing initiatives and campaigns.
• Provides informal guidance or mentorship to less experienced team members.

Requirements

• Proven track record of successful new industry business opportunities.
• Deep understanding of electrical systems, estimating drivers, and project delivery methods.
• Exceptional relationship-building and networking capabilities.

Qualifications

• Bachelor’s degree or equivalent work experience in business administration, marketing, construction management, or a related field.
• Minimum 5–8 years of experience in business development, account management, sales, or marketing, preferably in the electrical construction or related industry.
• Demonstrated experience supporting sales targets and managing multiple pursuits simultaneously with strong attention to detail and quality.
• Ability to read and interpret basic financial documents, contracts, and project-related materials (plans, drawings, specifications preferred).
• Experience supporting business development or marketing strategies and executing customer engagement plans.
• Working knowledge of CRM systems and proposal development processes.
• Strong organizational, analytical, and problem-solving skills with solid business acumen.
• Effective communication, presentation, and interpersonal skills, with the ability to build relationships across a matrixed organization.
• Strong collaboration skills and the ability to work across multiple operating companies, teams, and regions.
• Self-motivated with the ability to manage time, prioritize tasks, and adapt in a fast-paced, growth-oriented environment.

Skills

• Strong business development and account management skills.
• Excellent communication and presentation skills.
• Ability to work collaboratively within a matrixed organization.
• Proficiency in CRM systems and proposal development processes.

Benefits

• Competitive health insurance options (medical, dental, and vision).
• A robust 401(k) retirement savings plan with employer match.
• Paid time off and holidays.
• Access to wellness programs.
• Professional development opportunities, tuition reimbursement, and employee assistance programs.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position.