Business Development Liaison

About the role

The Business Development Liaison plays a crucial role in generating new referrals and promoting the organization's image and philosophy. This position focuses on developing and maintaining relationships with key referral sources, coordinating patient referrals, and ensuring compliance with regulatory requirements.

Responsibilities

• Develops and maintains contact with key, targeted referral sources toward the generation of new referrals.
• Develops new referral sources and follows up with discharged patients to determine their need to re-establish services.
• Provides referral sources with current information on services.
• Responsible for achievement of individual sales/volume goals as developed and prioritized by Director of Business Development.
• Develops and coordinates referrals leading to these programs.
• Captures and documents marketing-related activities using technology tools.
• Maintains current knowledge of funding and government regulations.
• Participates in activities and events that promote the image of the organization.
• Attends corporate and local training sessions on sales and marketing principles.
• Develops and maintains professional and positive relationships with community leaders, staff, all referral sources, and families and patients needing hospice, home health, or other community services.
• Coordinates education and program services to meet identified needs of community adults.

Qualifications

• Bachelor’s degree in a related field required; or Current unencumbered license in the state of Ohio to practice as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) required.
• Two years sales/marketing experience required. In absence of a degree or license, five years sales/marketing experience in home health or hospice required.
• One year experience in a home health and/or hospice transition preferred.
• Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.
• Proficiency with a contact management database required.

Requirements

• Must be able to read, write, speak, and understand the English language.
• Must possess a valid driver's license and acceptable driving record.
• Must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards.