Business Development Executive

Essential Functions And Basic Duties

• Develop and execute strategic account plans for both existing key accounts and target prospects, including revenue, margin, share-of-wallet, and retention objectives by industry vertical and geography.
• Present and sell company products, solutions, and services to current and potential clients through in-person meetings, video conferences, phone calls, and industry events.
• Prepare action plans and schedules to identify target account needs, decision makers, buying processes, and near-term opportunities.
• Proactively generate and qualify new-logo opportunities on an ongoing basis while also identifying cross-sell and upsell opportunities within existing accounts.
• Identify and prioritize sales prospects, build multi-threaded relationships, and advance opportunities through the full sales cycle using a defined, repeatable sales process.
• Prepare clear, commercially sound proposals for products and service offerings, including scopes of work, pricing, assumptions, and value-based justifications.
• Develop and deliver persuasive client presentations that articulate Allied Reliability's value proposition, technical capabilities, and business outcomes.
• Establish, nurture, and grow executive-level and operational relationships at plant and corporate levels, positioning Allied Reliability as a trusted advisor in Maintenance and Reliability.
• Build and maintain multi-level relationships within existing accounts to strengthen loyalty, uncover new needs, and support renewals and multi-site growth opportunities.
• Partner with Operations and technical subject matter experts to shape solutions, estimate effort, and ensure proposals are deliverable, profitable, and aligned with customer expectations.
• Participate in the development of white papers, case studies, conference presentations, and published articles to build personal and organizational credibility in reliability and condition monitoring.
• Actively participate in Maintenance and Reliability professional organizations, such as SMRP, IMA, PEMAC, GFMAM, and similar groups, to support market visibility and professional development.
• Conduct regular account reviews with customers and internal stakeholders to monitor performance, identify expansion opportunities, and address issues before they affect satisfaction or renewal.
• Prepare and submit weekly, quarterly, and annual status reports, including pipeline health, activity levels, forecast quality, wins and losses, follow-up actions, and progress against goals.
• Communicate new product and service opportunities, competitive activity, and market intelligence to appropriate company staff to inform portfolio and go-to-market strategies.
• Maintain accurate and timely status information on all client interactions, opportunities, and forecasts within Allied Reliability's CRM system, with updates completed at least weekly.
• Work directly with Marketing to ensure messaging, campaigns, and sales materials align with market needs and the Reliability Solutions value proposition.
• Support Operations in billable or pre-sales technical assignments as needed to strengthen customer confidence and opportunity conversion.
• Work with cross-functional teams, including Operations, Marketing, Finance, Legal, and other stakeholders, to ensure customer satisfaction and effective transition from sale to delivery.
• Model professional, ethical, and compliant sales behavior in all customer and internal interactions.

Performance Measurements

• Consistently meets or exceeds assigned sales targets over time, including revenue, margin, and product and services mix.
• Demonstrates steady growth of strategic accounts and healthy contribution from net-new customers.
• Reports, proposals, forecasts, and presentation materials are accurate, professional, and completed on time.
• CRM utilization meets expectations, and all opportunities, contacts, activities, and forecasts are maintained accurately and consistently.
• Inquiries and customer concerns are handled promptly, professionally, and effectively.
• Maintains high customer satisfaction and strong renewal and relationship health indicators.
• Maintains productive business relationships with outside professionals, customers, and prospective customers.
• Projects and maintains a polished, professional image internally and externally.
• Demonstrates recognized domain credibility across the Maintenance and Reliability space.

Qualifications / Competencies / Position Requirements

• Self-motivated and professionally driven, with a balanced hunter-farmer mindset suited to both new business development and account growth.
• Demonstrated sales skills, including consultative discovery, opportunity qualification, negotiation, technical competency, and deal-closing capability.
• Exposure to formal sales training or structured sales methodology preferred.
• Excellent verbal, written, video conferencing, and telephone communication skills, supported by strong interpersonal skills and the ability to work effectively within a team structure.
• Strong comfort level presenting to groups, including plant leadership, technical stakeholders, and corporate decision makers.
• Ability to fully manage a sales cycle from initial prospecting through closing and handoff to delivery.
• Proven record of achieving sales targets, including revenue, margin, product and services mix, deal size, and contract duration.
• Demonstrated career progression with increasing levels of responsibility preferred.
• Strong planning, organization, and time-management skills, with the ability to manage multiple opportunities and customer priorities concurrently.
• Knowledge of industrial and manufacturing sectors required.
• Proficiency with CRM systems and standard business productivity tools preferred.