Business Development Director, Tobacco

Duties and Responsibilities

Leads MANE’s customer-facing activities in the following areas:

• Directly responsible for a group of key target accounts and customer relationships.
• Maintains a portfolio of direct accounts, builds relationships, and account strategies with each and develops and maintains a strong pipeline of growth.
• The role is directly responsible for this group of accounts as the CEO of these accounts.
• Works closely with the sales, applications and marketing teams to provide the “customer and market voice” for technology needs, market needs, new business models, and other areas in order to meet needs and growth targets.
• Assists in the development of overall market strategy and new market identification and planning.
• Delivers against a clear, integrated market-focused strategy developed by the Category to attain targeted business results, including customer-driving revenue and growth for the Global TBU and the company.
• Owns business contribution for direct accounts, customer and industry relationships, strategic account planning, identification of innovation needs, customer contact, and communication.
• Establishes sustained profitable growth in the Tobacco/Nicotine Segment resulting in market superiority.
• Builds and leverages customer relationships and sales in the Tobacco/Nicotine segment.
• Develops in-depth industry knowledge, contacts, and relationships to advance MANE’s brand and position in the industry.
• Sustains momentum within the business segment.
• Works closely with both USA and France legal teams due to the contractual nature of the business.
• Handles a list of targeted accounts directly to achieve maximum attention and growth for the Business Unit.
• Drives market penetration, strategic business acquisition, and the development of customer-specific growth strategies.
• Establishes competitive pricing that supports corporate objectives.
• Works with functional managers to optimize and implement strategic plans.
• Works with the team (applications and marketing) to identify MANE’s unique capabilities and solutions in order to leverage MANE’s success in the marketplace.
• Serves as subject-matter expert in terms of customer trends and developments and ensures that the Global TBU team is aware of any trending patterns.
• Actively participates in industry associations relevant to the market segment, professional organizations, or flavor industry associations.
• Actively demonstrates willingness, ability, growth, future potential, financial contribution, and commitment to MANE.
• Continuously grows and develops through continuing education courses and learning opportunities offered through MANE and outside professional organizations.
• Actively participates in Tobacco exhibitions.

Education and Experience

• Must understand the appropriate level of urgency based on the needs of the customer and the alignment with the Tobacco/Nicotine Category goals; must demonstrate urgency and responsiveness to address customer and business group needs expeditiously and effectively.
• Ability to work on multiple projects simultaneously while maintaining the ability to redirect efforts based upon shifting demands.
• Ability to collaborate and network with business colleagues to build constructive, proactive working relationships across the organization.
• Provides optimistic, enthusiastic, innovative customer leadership skills to MANE GBTU.
• Facilitates teamwork to provide solutions that exceed customer’s expectations for quality and service.
• Develops and implements proactive customer technical relationship building strategies including regular personal contact.
• Must be able to communicate (verbal and written) those technical aspects pertaining to the Market in understandable terms for customers (internal and external).
• Software proficiency in Microsoft Excel, Access, Word, PowerPoint, CRM systems. Ability to work with all tools above without direction.
• Home office-based position. Travel > 50%

Benefits

Industry leading benefits including a generous PTO plan. Additional benefits include paid holidays, annual year-end shutdown, annual and bi-weekly 401(k) contributions, tuition reimbursement, paid parental leave, employee assistance programs and many more.

About the Role

This position is primarily responsible for: ownership of business contribution for direct accounts, customer and industry relationships, strategic account planning, identification of innovation needs, customer contact, and communication. Their primary goal is to establish sustained profitable growth in the Tobacco/Nicotine Segment resulting in market superiority.

Qualifications

Must have a strong understanding of the Tobacco/Nicotine market and the ability to work on multiple projects simultaneously while maintaining the ability to redirect efforts based upon shifting demands.

Skills

Must possess excellent communication and collaboration skills, as well as the ability to work independently and manage multiple tasks.

Benefits

Additional benefits include paid holidays, annual year-end shutdown, annual and bi-weekly 401(k) contributions, tuition reimbursement, paid parental leave, employee assistance programs and many more.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.