Business Development Director

About the role

CSM Group is seeking a Business Development Director to help accelerate the growth of our Project & Program Services (PPS) division. Our PPS model allows us to deploy experienced subject matter experts and advanced technologies that might otherwise be cost-prohibitive in traditional construction delivery models. Our teams work with top-tier clients in highly technical and regulated industrial sectors, delivering sophisticated project management solutions with agility and responsiveness.

Summary

The newly created role reflects the continued expansion of PPS, which serves as a key growth engine for CSM Group’s future—both locally and nationally. You will focus on expanding market presence, developing strategic client relationships, and generating new opportunities across key industrial sectors, including pharmaceutical/life sciences, food & beverage, and advanced technology manufacturing.

Key Duties & Responsibilities

• Support annual revenue growth of approximately 15% within the PPS division.

• Build and manage a sales pipeline capable of generating 25% of the division’s gross profit.

• Develop and execute targeted growth strategies within key industrial sectors, including:

  • Pharmaceutical / Life Sciences
  • Food & Beverage Manufacturing
  • Advanced Technology / Industrial Manufacturing

• Evaluate market trends, client capital plans, and competitive positioning to identify strategic opportunities.

• Identify, pursue, and secure new client relationships within targeted industry sectors.

• Lead project pursuits, including:

  • Opportunity identification
  • Client engagement strategy
  • Pricing and pursuit strategy

• Articulate CSM Group’s value proposition and delivery models, including CM At-Risk, in ways that resonate with client operational and capital program needs, while maximizing CSM Group’s opportunities.

• Collaborate with internal marketing and leadership teams to develop targeted pursuit strategies and capture plans.

• Develop and maintain strong relationships with executive-level decision makers.

• Develop a strong understanding of CSM Group’s service offerings, including:

  • Owner’s rep
  • Project controls/Scheduling/Estimating/Forecasting/Cashflows
  • Program/Project/Construction management
  • Site/Project safety
  • Data integration & business intelligence
  • CM Agency & CM At-Risk delivery models

• Communicate the value of CSM’s project delivery tools and systems, including:

  • Procore
  • Primavera P6
  • Microsoft Project
  • Power BI
  • Building Connected
  • Bluebeam

• Analyze performance data to refine sales strategies and improve conversion rates.

Competency Requirements

• Develops Talent

• Drives Results

• Manages Complexity

• Optimizes Work Processes

• Plans and Aligns

Minimum Qualifications

• Bachelor’s degree in business, construction management, engineering, or related field, or a combination of relevant education and experience.

• Minimum 10 years of experience in business development or sales leadership within construction, engineering, and/or industrial services.

• Demonstrated ability to generate significant revenue growth through strategic client development.

• Strong interpersonal, negotiation, and communication skills.

• Proficient in assembling qualifications packages and pitching to clients.

• Strategic thinker with strong analytical and problem-solving abilities.

• Ability to travel up to 50%, including periodic travel to CSM Group’s headquarters in Kalamazoo, Michigan.

Preferred Experience

• Background in industrial construction, manufacturing, and/or capital project delivery.

• Experience supporting professional services or staff augmentation delivery models.

• Familiarity with CM At-Risk project delivery.

• Experience with construction project management software, such as Procore.