Business Development Coordinator / Internet Sales Agent

About the role

We’re looking for a Phone Sales & Internet BDC Specialist to join our team at Gerald Jones Mazda in Augusta, GA. This role is perfect for someone who loves talking with people, building relationships, and creating an exceptional online buying experience.

Responsibilities

• Make 100+ outbound calls each day to connect with customers.
• Respond quickly to internet leads, phone inquiries, and text messages.
• Send personalized introduction and vehicle walkaround videos that build trust and excitement.
• Create meaningful conversations that lead to showroom appointments.
• Deliver an exceptional online buying experience from first contact to showroom arrival.
• Welcome customers when they arrive and provide a seamless transition to the sales team.
• Maintain detailed CRM notes and execute consistent follow-up.
• Help create lifelong customers through outstanding communication and service.

Requirements

• Loves talking with people and building relationships.
• Highly motivated and enjoys achieving goals.
• Bright, positive energy every day.
• Confident on the phone and comfortable communicating through text, email, and video.
• Organized, accountable, and committed to following through.
• Embraces coaching and is always looking to improve.
• Passionate about helping people.

Qualifications

• No prior automotive sales experience is required.
• A strong work ethic, excellent communication skills, and a passion for helping people are key.
• We will provide the necessary training to ensure success in this role.

Skills

• Excellent verbal and written communication skills.
• Ability to build rapport and establish trust with potential customers.
• Strong organizational and time management skills.
• Proficiency in using CRM systems and other digital tools.

Benefits

• Competitive hourly pay plus performance-based bonuses.
• Paid training and professional development.
• Medical and dental plans.
• Paid vacation and holidays.
• 401(k) with company benefits.
• Employee vehicle purchase discounts.
• Opportunities for advancement within one of the region’s most respected automotive groups.
• A positive, team-oriented culture where your effort is recognized and rewarded.

Pay

Competitive hourly pay plus performance-based bonuses.

Schedule

Full Time