Jobs · Business Development · Florida

Business Development Coordinator

FirstService Residential · Palm Beach Gardens, FL · 2 wk ago
Business DevelopmentFull-time

About the Role

The Business Development Representative supports the growth of the organization by executing and optimizing sales processes within our customer relationship platforms. This role focuses on data entry accuracy, sales analytics, email prospecting, and driving prospect engagement to generate new business opportunities for the Business Development team. The BDR works closely with Marketing, Sales Operations, and regional leadership to support pipeline movement and help ensure a steady flow of qualified opportunities. This position can be located in Georgia or Florida.

Responsibilities

  • Create engagement with leads provided by the Marketing team.
  • Generate new opportunities for the Business Development team.
  • Research contact and property data for Pursuit and Target Accounts, with priority on vertical Pursuit efforts.
  • Identify the needs of opportunities in the passive pipeline and help transition them to the active pipeline.
  • Establish and maintain effective communication with prospects through email, phone, and virtual calls, utilizing approved sales tools.
  • Ensure optimal utilization, accuracy, and integrity of CRM platforms and associated data.
  • Execute the company’s sales methodology in all lead interactions.
  • Develop communication templates and email sequences to support efficient outreach.
  • Use business intelligence tools to provide insights to Sales Operations, RVPs of Sales, and the Business Development team.
  • Identify common challenges or patterns and regularly collaborate with Marketing, Sales Ops, and Business Development partners.
  • Communicate using brand-consistent messaging while following approved sales methodology.
  • Overcome lead objections by asking appropriate questions and sharing valuable insights with the Business Development team.

Requirements

  • Bachelor’s degree required. Relevant majors may include Business, Marketing, Communications, or comparable fields.
  • 1–3 years of corporate, business development, sales support, customer outreach, or related experience.
  • Experience working with CRM platforms and/or business intelligence tools is a plus.
  • Demonstrated experience managing multiple priorities in a fast-paced environment.

Skills

  • Strong attention to detail with excellent organizational and time-management skills.
  • Ability to work quickly and efficiently while maintaining accuracy in daily tasks.
  • Excellent written and verbal communication skills, with strong proofreading ability.
  • Self-starter with the ability to take initiative and work independently toward defined goals.
  • Strong follow-up skills and ability to move tasks forward without prompting.
  • Creative thinker with the ability to problem-solve and think outside the box.
  • Proficiency in Microsoft Office applications, including advanced Excel and Word.
  • Ability to learn and utilize CRM systems, business intelligence tools, and other sales technology.

Work Environment

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

Automated Employment Decision Tool (AEDT) Usage

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics, including skills, experience, and competencies relevant to the position requirements.

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel: national_recruiting@fsresidential.com.

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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