Business Development Coordinator

About the role

Riverton has been in business since 1922 and has served the Elko area in Nevada since 2001. We're a family-oriented organization offering work-life balance, a fun work environment, and competitive pay packages. We're deeply embedded in our community and support numerous local organizations and sports teams.

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments.
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions, maintaining positive relationships with teammates, sales teams, and dealership management.
• Utilize CRM tracking system daily.

Requirements

• At least one previous role based in customer service experience.
• Excellent teammate with a collaborative attitude and eagerness to improve.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Strong computer skills.
• Valid driver’s license.

Benefits

• Medical, dental, and vision coverage.
• 401K plan.
• Salary plus commission.
• Paid time off (PTO) for qualified employees.
• Opportunities for advancement.
• Bonus opportunities.