Business Development Center (BDC) Internet Sales Representative

Join the #1 Chevrolet Dealer in Illinois Are you looking to build a rewarding career with an award-winning organization? Do you thrive in a fast paced environment and enjoy helping people? If so, Phillips Chevrolet of Frankfort wants to hear from you. As the automotive industry continues to evolve with cutting-edge technology and innovation, we are seeking an enthusiastic, customer-focused professional to join our Business Development Center (BDC) team. This full-time position offers an exciting opportunity to become a key part of our customer experience while developing valuable skills and long-term career growth. As a BDC Internet Sales Representative, you will serve as the first point of contact for customers beginning their vehicle-buying journey. You'll help answer questions, provide product information, schedule appointments, and become an expert on Chevrolet vehicles, features and technology. Most importantly, you'll play a vital role in creating exceptional customer experiences. At Phillips Chevrolet, we invest in our people. We provide comprehensive paid training and ongoing support to help you succeed and advance your career. Why Phillips Chevrolet? For more than 50 years, Phillips Chevrolet has been a leader in the automotive industry. With over 350 employees across three locations, we have built a reputation for excellence by putting our customers first. Our commitment to employee development, teamwork, and innovation has helped us become the #1 Chevrolet Dealer in Illinois. If you're looking for a company that values hard work, promotes from within, and offer long-term career opportunities, you will find a home here. What We Offer Competitive compensationMedical and dental insurance401(k) retirement plan - Company MatchPaid time off and vacationPaid training and professional developmentCareer advancement opportunitiesEmployee vehicle purchase programFamily-owned and operated cultureLong-term job stabilityHealth and wellness benefitsFlexible schedulingComplimentary Saturday lunchesEmployee discounts on products and services Responsibilities Respond promptly to customer inquiries through phone, internet, text and live chat channelsSchedule and confirm customer appointments for the sales teamProvide accurate and helpful information regarding vehicles, features and dealership servicesPresent initial financing options based on customer needsMaintain consistent follow-up with prospects who are not yet ready to purchase or who miss scheduled appointmentsAccurately document all customer interactions within the CRM systemAssist with vehicle acquisition efforts by responding to leads from sources such as Kelley Blue Book, Facebook Marketplace, Craigslist, and other online platformsBuild positive relationships with customers while delivering a professional and exceptional experience Qualifications Previous experience in customer service, sales, call center, hospitality or a related field preferredStrong communication and interpersonal skillsExcellent computer and organizational abilitiesPositive attitude and team-oriented mindsetProfessional, dependable and customer-focusedAbility to work flexible schedules including evenings and SaturdaysWillingness to learn and adapt in a fast-paced environmentMust successfully pass a pre-employment background check and drug screening Schedule Full-time positionFlexible day and evening shiftsSaturday availability required Start your career with a company that invests in your success. Join the team at Phillips Chevrolet of Frankfort, IL and discover why we've been the Illinois trusted Chevrolet dealer for over 50 years.