Business Development Associate
C.H. Robinson · Kansas City, MO · 1 mo ago
$19.23–$38.47/hrFull-time
We need to output HTML fragment with sections: h3 for headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. We must include only sections with real content. We need to extract content from posting.
Let's parse:
- Intro: "This full-time role starts spring/summer 2027 Join us as an Associate Portfolio Executive and begin learning and building your customer portfolio as part of an accelerated training track, ensuring service delivery aligns with customer commitments. As a brand ambassador, you'll drive positive customer experiences while expanding your business portfolio. Upon completion of the training track, you will move into a Portfolio Executive role. The Associate Portfolio Executive position stands out as a premier opportunity, offering abundant resources and development support. For those committed to putting in the work, there's no better role for a long and successful career in this industry. As an Associate Portfolio Executive, you’ll focus on re-engaging dormant accounts as well as cold calling new opportunities, without the need to prospect. This unique approach allows you to focus solely on relationship development and business expansion, setting us apart from competitors who spend more time finding leads than nurturing customer relationships. What makes this role unique? Our unparalleled support system allows you to effectively manage your portfolio with confidence. We provide robust technology that amplifies your capabilities and bandwidth, enabling management of large portfolios efficiently. Additionally, our emphasis on autonomy allows you the freedom to run your business with our extensive network and scalability. We prioritize your growth. Our strong onboarding program and commitment to personal development within the organization ensure you have the tools for success. The collaborative culture and managerial focus on your development propel your career forward. Everyday life in this role is dynamic. You have the opportunity to win daily with our established customer base. Moreover, we promote a supportive environment, ensuring a work-life balance where teams support each other, allowing everyone to enjoy PTO. If you're driven, money-motivated, and passionate about relationship-building and problem-solving, apply now to be part of our team!"
We can treat this as "About the role" section.
Then "RESPONSIBILITIES:" heading. We need to list responsibilities as bullet points. The responsibilities block includes many sentences; we need to split into bullet points. The text after RESPONSIBILITIES: includes categories: Customer Experience, Service Delivery & Business Development, Process Efficiency. We can treat each bullet as a line. Let's extract bullet points:
From responsibilities:
Customer Experience:
- Drive the conversion of sales leads into active customers by establishing strong contacts, fostering relationships, and comprehensively understanding customer needs to achieve the highest possible conversation rate
- Proactively engage with customers, carrier, suppliers, and internal stakeholders, ensuring the attainment of customer needs and growth targets
- Respond promptly to customer inquiries and exceptions while managing conflict diplomatically
- Identify automation opportunities to streamline processes, enhance operational efficiency, and ensure high-quality execution by promptly identifying and resolving operational issues
- Reconnect with dormant customers, fostering relationships and stimulating demand
- Execute pricing strategy through applying effective negotiation skills, market acumen, and knowledge of customer buying habits
- Maintain a sense of urgency in addressing both your teammates' customers and your own developing portfolio of customers
Service Delivery & Business Development:
- Generate additional business within teammates' portfolios, exceeding monthly volume and revenue targets while expanding portfolio size
- Drive demand by engaging customers, fostering relationships, and capitalizing on business prospects
- Identify growth potential within accounts, transitioning transactional engagements into committed partnerships
- Stay updated on customer, industry, and market changes to pinpoint growth opportunities
- Execute various customer-facing operational tasks like quoting, load building, shipment activation, and handling order-level service escalations
Process Efficiency:
- Adopt and apply new tools, technology, and processes to improve overall workflow
- Utilize data and reporting to identify service improvement opportunities and expand wallet share
- Partner with internal resources to ensure account processes and SOPs are complete and adhered to
- Maintain a minimum portfolio size of existing customers by volume and revenue
- Participate in daily or weekly team stand-ups to foster communication and alignment
- Use technology to manage order statuses and initiates corrective measures during exceptions
- Leverage Navisphere 2.0, with demonstrated ability to create customer and supplier logins and support adoption
- Assist in the development of any SOPs required to manage customers' business effectively
We need to ensure no duplication.
Next "Required Qualifications:" heading. Should be under Requirements? The instruction says use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have Required Qualifications and Preferred Qualifications. We could combine into Requirements (maybe Required Qualifications) and Preferred Qualifications as Skills? Or we could have a Requirements section for required qualifications, and a Qualifications section for preferred? The instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide mapping. We have Required Qualifications (high school diploma, 6 months experience, ability to travel up to 10%). Preferred Qualifications (Bachelor's degree, attention to detail, etc). Also there is mention of "Values a diverse and inclusive work environment." and later about in-office schedule: "In this role you will engage with peers in-office four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy." That's schedule info. Compensation: "Compensation Range $19.23 - $38.47". Also description about base pay. Benefits: long list. Thus we can create sections: - About the role (intro paragraph) - Responsibilities (ul) - Requirements (required qualifications) (ul) - Qualifications (preferred qualifications) (ul) maybe also include "Values a diverse and inclusive work environment." as part of Qualifications? Could be Skills? But we have Skills section separate; we could put attention to detail, problem-solving, negotiation, collaboration, influencing skills, proficiency in Microsoft Office as Skills. However the instruction says we can use Skills heading if we have skill-specific content. Let's see: Preferred qualifications include attention to detail, accuracy, problem-solving, demonstrated negotiation, collaboration, influencing skills, proficient in Microsoft Office Suite, values a diverse and inclusive work environment. Those could go under Skills or Qualifications. Since we already have Qualifications for preferred qualifications, maybe we put them there. But we also have Required Qualifications separate. We also have schedule: in-office four days a week, remote one day a week. That's schedule. Pay: compensation range. Benefits: benefits list. Thus sections: About the role, Responsibilities, Requirements (required qualifications), Qualifications (preferred qualifications), Skills (maybe we could omit if we put skills in Qualifications), Benefits, Pay, Schedule. We need to avoid empty sections. Let's decide to include Skills as separate if we have skill-specific content not covered elsewhere. But we already have attention to detail etc under preferred qualifications; we could still put them under Skills. However we need to avoid duplication. Perhaps better: Requirements = required qualifications; Qualifications = preferred qualifications; Skills = maybe we can note "Proficient in Microsoft Office Suite" etc but that's already in preferred qualifications. Could combine. Given instruction: "Prefer a few substantive sections over many thin ones." So we might combine Required and Preferred into a single Qualifications section? But we have headings examples includes both Requirements and Qualifications. However we can choose to include only those with real content. We have both required and preferred; we could make two sections: Requirements (required) and Qualifications (preferred). That's two sections, fine. Skills maybe we can omit if not distinct. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. Now we need to strip boilerplate: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. At end there is Equal Opportunity C.H. Robinson..., Benefits..., etc. We need to keep Benefits section (the benefits list) but remove EEO boilerplate. The Benefits section includes a heading "Benefits Your Health, Wealth and Self". We'll keep that content but strip the EEO lines. Also there is "Questioning if you meet the mark? Studies have shown..." that's encouraging to apply; that's application instruction? It's encouraging to apply but not exactly instruction to apply; but it's more like motivational. Might be considered application encouragement; but we can keep as part of About the role? It's after responsibilities? Actually it's after Responsibilities and before Required Qualifications? Let's see: after responsibilities block, there is "Required Qualifications:" then later "Preferred Qualifications:" then "At C.H. Robinson we're firm believers..." then later "So what are you waiting for? Click that apply button..." then "We will review applications..." then "Questioning if you meet the mark? Studies have shown..." then "Equal Opportunity C.H. Robinson..." then "Benefits Your Health, Wealth and Self". So we need to remove application instructions like "Click that apply button", "We will review applications...", "Questioning if you meet the mark..." etc. Also remove EEO boilerplate. Thus we will keep only substantive content: intro, responsibilities, required qualifications, preferred qualifications, benefits, pay, schedule. Now schedule: we have "In this role you will engage with peers in-office four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy." That's schedule. Pay: "Compensation Range $19.23 - $38.47 The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation." We'll keep that as Pay section. Benefits: The long list after "Benefits Your Health, Wealth and Self". We'll keep that as Benefits section, but need to remove the EEO lines before it. The Benefits section starts with "Benefits Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:" then list. We'll format as ul. Now we need to output HTML fragment only, no markdown fences. Let's craft. First, About the role: combine intro paragraphs into maybe two paragraphs? We'll keep as
containing the whole intro (maybe split into multiple
for readability). The instruction: use
for prose. We can have multiple
tags. We'll need to ensure we don't include duplicated lines. Let's write About the role as two paragraphs: first paragraph up to "without the need to prospect." maybe second paragraph continues. But we can just put all in one
; it's fine. Now Responsibilities:
Responsibilities
then- with
- for each bullet. We need to ensure we don't lose any bullet. Let's list bullets precisely as extracted. I'll list them: Customer Experience: - Drive the conversion of sales leads into active customers by establishing strong contacts, fostering relationships, and comprehensively understanding customer needs to achieve the highest possible conversation rate - Proactively engage with customers, carrier, suppliers, and internal stakeholders, ensuring the attainment of customer needs and growth targets - Respond promptly to customer inquiries and exceptions while managing conflict diplomatically - Identify automation opportunities to streamline processes, enhance operational efficiency, and ensure high-quality execution by promptly identifying and resolving operational issues - Reconnect with dormant customers, fostering relationships and stimulating demand - Execute pricing strategy through applying effective negotiation skills, market acumen, and knowledge