Business Data and Reporting Analyst, Level 2 (Provisional) - Human Resources

About the role

Under supervision, provides and/or oversees expert end-user support by proficiently and accurately inputting, auditing, and reporting on information in CUNYfirst (i.e., PeopleSoft). CUNYfirst is the City University of New York's Enterprise Resource Planning (ERP) Oracle/PeopleSoft system used to capture and maintain the University's student administration, human resources and finance functions. This position differs from an Information Technology position in that an incumbent in an Information Technology position provides hardware support, software programming and networking, systems planning, and/or technological troubleshooting while a Business Data and Reporting Analyst is a highly skilled end-user of CUNYfirst. There are 4 levels of this title. Related duties may be assigned as needed. Levels 1 and 2 are non-exempt from FLSA. Levels 3 and 4 are exempt from FLSA. This job is in CUNY's Classified Civil Service.

Responsibilities

• Enter personnel data into CUNYfirst and audit transaction reports to identify and correct discrepancies, ensuring compliance with University payroll timeliness and data integrity standards
• Serve as a point of contact and HR information system resource to assist end users
• Participate in HRIS implementations, upgrades, and system testing
• Assist with managing Person-of-Interest (POI) records and conducting data audits
• Complete Department of Labor unemployment claims
• Respond to inquiries related to payroll status, pay discrepancies, and payroll transactions; research and resolve issues using CUNYfirst and associated systems
• Perform other related duties as assigned

Minimum Qualifications

• Possession of a High School Diploma or GED
• Demonstrated English language proficiency, including the ability to speak, read, write, and understand English well enough to meet minimally acceptable performance standards set for the job tasks
• One (1) year of related full-time experience utilizing PeopleSoft computer software technology. CUNY considers full-time experience to be 35 hours per week. Experience that is less than full-time and more than 20 hours per week can be prorated at 50% (e.g., two month's related work experience at 20-35 hours per week equate to one month's full-time related work experience.)

Other Qualifications

• Preferred Qualifications include:
  • Experience working in PeopleSoft, Workday, or another Human Resources Information System (HRIS) to compile data and perform data entry
  • Ability to work independently and collaboratively while managing priorities, deadlines, and project assignments
  • Demonstrated problem-solving skills with a proactive and solutions-oriented approach
  • Excellent verbal and written communication skills
  • Strong attention to detail with a customer service focus
  • Proficiency in Microsoft 365, including Teams, Word, Excel, and Outlook

Pay

• New Hire: $56,565
• Incumbent: $63,918
• This amount reflects a 13% salary suppression in effect for the first 24 months of employment only