Business Coordinator (M/F/D)*

About the role

This position supports the LTS Spare Parts & Warranty team by interacting directly with existing customers, processing back-office information, and assisting in continuous improvement initiatives for the customer service organization. It offers an opportunity to grow within the automated warehouse solutions industry and potentially transition into sales roles focused on customer management, business development, and exceptional customer support.

Responsibilities

• Prepare and process spare part quotes, booking orders (spare parts, service requests, onsite needs, etc.), invoicing, and key documents for the LTS department.
• Administer customer requests and maintain relationships by providing personal and timely service.
• Coordinate with LTS colleagues and the Parts & Warranty Manager on customer issues related to spare parts and warranty claims.
• Perform item sourcing and manage vendor relationships for third-party spare parts.

Requirements

• Associate’s degree or equivalent work experience.
• Knowledge of the business order process from vendor to end customer.
• Proficient with Microsoft Office.
• Strong interpersonal and communication (verbal and written) skills.
• Strong organizational skills and attention to detail.
• Familiarity with ERP software; proficiency with SAP preferred.

Benefits

• Full medical, dental, and vision benefits.
• 401K with company match.
• Tuition reimbursement.
• Competitive pay with PTO package.
• Safety shoe, protective eyewear, and fitness reimbursement.