Business Coordinator

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health-related institution in Texas and provides comprehensive clinical services to over 10 million individuals across 121 counties.

About the role

Performs coordinative work in the business or administrative operation of a specific department or college. Responsibilities involve the coordination and supervision of the various functions and aspects of a department as well as the monitoring of operational procedures. Work is performed under general supervision with evaluation based on results obtained. May supervise staff or student assistants.

Responsibilities

• Lead, coordinate, and standardize clerical operations across assigned facilities to support clinical workflows and access-to-care priorities. Ensure minimal workflow disruption due to clerical gaps.
• Implement standardized workflows across 100% of assigned areas.
• Train, mentor, and supervise Patient Services Specialists/Business Assistants to ensure competency in administrative, clinical support, and compliance-related processes. Achieve 100% onboarding completion within 30 days for new hires. Conduct training sessions as needed to align with operational priorities.
• Ensure clerical workflows effectively support clinical operations, including scheduling, patient tracking, and communication with care teams. Ensure same-day processing of sick calls and referrals. Ensure compliance with established scheduling protocols (e.g., PTM standards).
• Oversee collection, validation, and reporting of operational and behavioral health data to support leadership decision-making. Maintain data accuracy across all required reports. Ensure on-time submission of monthly and ad hoc reports. Identify and escalate data discrepancies within 24 hours. Develop at least 2 process improvements annually based on data trends. Handle timekeeping uploads.
• Coordinate administrative functions including supply management, travel processing, and communication workflows. Maintain no critical supply shortages impacting operations. Process travel requests within 2 business days. Ensure compliance with procurement and travel policies. Maintain organized documentation systems.
• Ensure all administrative and clerical processes meet regulatory, policy, and audit requirements (ACA, internal compliance, etc.). Maintain compliance on internal and external audits. Resolve identified audit findings within established deadlines. Ensure adherence to documentation standards and workflows.

Requirements

• Bachelor's degree plus two (2) years related experience; OR a combination of education and/or progressively responsible related experience to equal six (6) years.

Visa Information

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required. On a limited, case-by-case basis, the institution may also sponsor eligible individuals for change-of-status or change-of-employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.

Benefits

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace
• Lifelong learning programs, recognition programs, and health and wellness initiatives
• Special membership rates at local gyms and golf courses
• Access to state-of-the-art software and facilities
• Discounts on travel, technology, entertainment and more

Pay

Pay Grade Minimum $17.50 hourly
Pay Grade Maximum $20.00 hourly

Schedule

• Full-time
• Monday – Friday (7:30 AM – 4:00 PM / 8:00 AM – 4:30 PM)
• Travel Required: Up to 25%

Military Occupational Specialty Codes:
Air Force: 3A1X1, 8A200
Army: 15P, 36B, 42A, 56M, 68J, 88H, 88N, 89A, 89B, 92A, 92Y
Marine: 0111, 3372, 6046
Navy Enlisted Classification: AZ, LS, MC, PS, RP, YN