Business Continuity Plan Coordinator - Midvale, UT

Zions Bancorporation is a premier financial services company operating a collection of banks in high‑growth western markets. Recognized for its top banking team and community focus, Zions offers day‑one benefits, 12 bank holidays, profit sharing, and company‑matched 401(k) contributions.

About the Role

As a Business Continuity Plan Coordinator in the Midvale, Utah office, you will be the heartbeat of Zions’ resilience efforts, serving as a critical liaison between business units to ensure operations remain robust during disruptions. You will join an industry‑leading Enterprise Business Resilience program with full executive and board visibility.

Responsibilities

• Coordinate business continuity lifecycle activities, including business impact analyses (BIA), strategy development, plan maintenance, annual updates, exercises, after‑action reviews, and corrective actions.
• Serve as the primary planning partner for assigned business units, guiding them through BIAs, risk discussions, recovery strategies, and translating program expectations.
• Lead facilitated business impact assessments and risk assessments to evaluate critical processes, dependencies, and recovery capabilities.
• Support the design, facilitation, and documentation of tabletop and simulation‑based exercises across assigned business lines and functional areas.
• Maintain program documentation, dashboards, and compliance records to satisfy regulatory and audit requirements (FFIEC, OCC, Internal Audit).
• Track and report on business continuity metrics, remediation items, after‑actions, and readiness indicators for leadership.
• Develop and mature data‑driven insights around resilience posture, emerging risks, and program performance.
• Support activation of the Crisis Management Framework, including status tracking, communication logs, and response coordination.
• Contribute to after‑action reviews and ensure lessons learned are translated into lasting program improvements.
• Collaborate with Disaster Recovery, Corporate Security, Supplier Resilience, and Operational Risk teams to advance a unified, enterprise‑wide resilience approach.
• Participate in platform roadmap work (e.g., Fusion, Archer, ServiceNow), process optimization, automation, and workflow upgrades.

Qualifications

Required

• 2–4+ years of experience in business continuity, disaster recovery, operational risk, emergency management, or a related field.
• Ability to work professionally with business partners at multiple levels, including managers, department leaders, and executives.
• Strong organizational and project‑management skills with the ability to manage multiple deliverables and deadlines.
• Excellent verbal and written communication skills, capable of translating technical requirements into plain‑language guidance.
• Analytical mindset to interpret risk, recovery, and operational data and turn it into actionable insights.
• Ability to perform under pressure, remain composed during incidents, and make sound decisions with incomplete information.
• Proficiency with Microsoft platforms (Excel, Word, PowerPoint, SharePoint).

Preferred

• Certifications such as ABCP, CBCP, MBCI, ISO Lead Implementer, or a desire to obtain one.
• Experience in banking, financial services, or another regulated industry.
• Familiarity with FFIEC, ISO 22301, NIST, or other continuity/resilience frameworks.
• Experience with business continuity tools (Fusion, Archer, ServiceNow, etc.).

Who Thrives in This Role

• Someone who loves structured problem‑solving and asks “how can this be done better?”
• A professional ready to move beyond template management into partner‑level engagement and facilitation.
• An individual seeking exposure to senior leadership, complex initiatives, and cross‑functional risk programs.
• A person passionate about protecting people, customers, and brand trust.

Why This Role Matters

In banking, resilience is a competitive advantage. This role strengthens operational readiness across the enterprise, safeguards customer trust and service delivery, protects critical operations during disruptions, and ensures Zions meets regulatory and audit expectations with confidence and consistency.

Benefits

• Medical, dental, and vision insurance – start day one
• Life and disability insurance, paid parental leave, and adoption assistance
• Health Savings Account (HSA), Flexible Spending Account (FSA), and dependent‑care accounts
• Paid training, paid time off (PTO), and 12 paid federal holidays
• 401(k) plan with company match and profit sharing
• Competitive compensation aligned with experience
• Mental‑health benefits including coaching and therapy sessions
• Tuition reimbursement for qualifying employees
• Employee ambassador program for preferred banking products

Location: Fully in‑office (5 days a week) at the Zions Technology Center, 7860 South Bingham Junction Blvd, Midvale, UT 84047.