Business Continuity Manager - CA, NV, CO AZ, TX, UT

About the role

Zions Bancorporation seeks a Business Continuity Manager to lead the Bank's enterprise Business Continuity Program. Reporting to the Business Continuity Leader, this role supports organizational resilience through strategic planning, program execution, and stakeholder engagement.

Responsibilities

• Support execution of the enterprise Business Continuity Program strategy, roadmap, and maturity objectives.
• Lead initiatives that strengthen organizational resilience, preparedness, and recovery capabilities.
• Monitor emerging risks, industry trends, and regulatory developments and recommend program enhancements.
• Contribute subject matter expertise to support the ongoing evolution of business continuity and resilience practices.
• Lead core program activities including Business Impact Analyses (BIA), risk assessments, continuity planning, testing, training, and program oversight.
• Develop and maintain policies, standards, procedures, and governance processes that support a consistent enterprise-wide approach.
• Ensure alignment with regulatory expectations, industry standards, and organizational risk objectives.
• Partner with business and technology teams to establish and validate recovery requirements and continuity plans.
• Identify resilience gaps and opportunities to strengthen continuity capabilities across the organization.
• Build strong working relationships across business units, technology, corporate functions, and risk teams.
• Serve as a trusted advisor to stakeholders on continuity planning, recovery strategies, and resilience initiatives.
• Facilitate cross-functional efforts related to preparedness, testing, recovery planning, and resilience improvement activities.
• Promote accountability and engagement in support of Business Continuity Program requirements.
• Design, coordinate, and evaluate business continuity exercises, including tabletop and enterprise-wide simulations.
• Analyze test results and lessons learned to drive corrective actions and program enhancements.
• Track remediation activities and support continuous improvement initiatives that enhance resilience and preparedness.
• Prepare management, committee, and board-level reporting on program effectiveness, preparedness, and emerging risks.
• Support internal audits, regulatory examinations, and enterprise risk management activities.
• Aid in the remediation of audit findings, examination observations, and identified risk issues.
• Maintain governance processes that demonstrate compliance and program effectiveness.
• Provide guidance, coaching, and support to continuity professionals and key stakeholders.
• Promote a culture of collaboration, accountability, innovation, and continuous learning.
• Support enterprise training and awareness efforts that strengthen resilience capabilities throughout the organization.

Qualifications

• Bachelor's degree in Business, Risk Management, Information Systems, Finance, Emergency Management, or a related field.
• 6+ years of experience in Business Continuity, Operational Resilience, Disaster Recovery, Crisis Management, Risk Management, or a related discipline.
• Experience leading cross-functional initiatives across business and technology organizations.
• Strong understanding of business continuity frameworks, resilience principles, risk assessment methodologies, continuity planning, and testing practices.
• Experience preparing executive-level presentations, communications, and reporting materials.
• Excellent communication, stakeholder management, facilitation, and relationship-building skills.
• Strong analytical, organizational, problem-solving, and project management capabilities.
• Ability to influence and drive results in a matrixed environment.

Preferred Qualifications

• Experience within banking, financial services, or another highly regulated industry.
• Professional certifications such as CBCP, MBCP, MBCI, CISA, CRISC, PMP, or similar credentials.
• Knowledge of operational resilience, third-party risk, supplier resilience, and disaster recovery regulatory requirements.
• Experience supporting audits, regulatory examinations, and enterprise risk management activities.
• Previous leadership or people management experience.

Benefits

• Medical, dental, and vision coverage effective Day One
• 401(k) with company match and profit sharing
• Paid time off and 11 paid federal holidays
• Paid parental leave and adoption assistance
• HSA, FSA, and dependent care accounts
• Life and disability insurance
• Tuition reimbursement
• Mental health coaching and therapy benefits
• Employee banking product discounts and perks