Business Consulting - Finance Transformation - Global Business Services (GBS) - Manager 1

About the role

Join EY and help to build a better working world. As organizations accelerate their transformation agendas, Global Business Services (GBS) has become a strategic enabler for scale, efficiency, and enterprise-wide value. Our GBS team partners with global clients to assess, design, deliver and enhance next-generation GBS and Outsource models that integrate digital capabilities, drive cross-functional collaboration, and unlock continuous improvement.

Responsibilities

• Lead client engagements across domestic and large multi-national companies, focused on GBS strategy, operating model design, transformation, and performance improvement.
• Guide cross-functional teams, collaborate with C-suite stakeholders, and bring deep expertise across shared services, outsourcing, process optimization, enterprise digital capabilities, and global delivery models.
• Play a key role in practice development—contributing to go-to-market strategy, thought leadership, sector-oriented offerings, and talent development.

Qualifications

• A bachelor's degree and approximately 6 years of related work experience; or a master's degree and approximately 5 years of related work experience.
• Approximately 5 years of experience in providing advisory services in the finance function focused in at least one of the following areas: finance operating model design, performance management, shared services design and implementations, outsourcing advisory.
• Experience in managing large-scale Finance Transformation and/or Enterprise Resource Planning (ERP) implementations preferred.
• Experience leading teams, managing engagement economics and business development.

Skills and Attributes

• Strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels.
• Knowledge and experience in finance operating model design, performance management, shared services design and implementations, outsourcing advisory.
• Experience in leading teams, managing engagement economics and business development.
• Ability to translate industry trends, benchmarks, and regulatory dynamics into actionable GBS recommendations.
• Experience in leading multi-process transformation programs integrating automation, analytics, and workflow technologies, incorporating Alliances such as ServiceNow.
• Experience in managing transitions, migrations, and change management across global delivery networks.
• Experience partnering with digital and technology teams to embed AI, RPA, data platforms, and intelligent workflow solutions into GBS operations.
• Experience in managing day-to-day project delivery, ensuring quality, timeliness, and client satisfaction.
• Experience in managing cross-functional consulting teams and coordinating with client stakeholders globally.
• Experience facilitating executive workshops, steering committees, and strategic decision-making sessions.
• Experience developing sector-specific GBS and outsourcing advisory offerings and reusable transformation assets.
• Experience contributing to proposals, pursuits, and market-facing initiatives.
• Experience in mentoring and coaching team members while supporting recruitment and capability building.
• Experience producing perspectives, whitepapers, and insights on emerging GBS and outsourcing trends such as AI-enabled operations, global talent models, and enterprise service management.
• Experience representing the practice at industry conferences and executive forums.