Business Consulting - Finance Transformation - Global Business Services (GBS) - Manager 1

EY · Las Vegas, NV · 1 mo ago

On-siteConsulting$128k–$235k/yrFull-time

Location: Anywhere in Country

About the role

As organizations accelerate their transformation agendas, Global Business Services (GBS) has become a strategic enabler for scale, efficiency, and enterprise-wide value. Our GBS team partners with global clients to assess, design, deliver and enhance next-generation GBS and Outsource models that integrate digital capabilities, drive cross-functional collaboration, and unlock continuous improvement.

We are seeking a Global Business Services Senior Manager to join our growing practice and help clients reimagine their operating models across finance, HR, supply chain, procurement, and technology. This is an opportunity to shape how leading enterprises leverage GBS to support growth, resilience, and innovation.

In this role, you will lead client engagements across domestic and large multi-national companies, focused on GBS strategy, operating model design, transformation, and performance improvement. You will guide cross-functional teams, collaborate with C-suite stakeholders, and bring deep expertise across shared services, outsourcing, process optimization, enterprise digital capabilities, and global delivery models. You will also play a key role in practice development—contributing to go-to-market strategy, thought leadership, sector-oriented offerings, and talent development. This position offers significant visibility and the ability to influence high-impact programs across industries, including consumer, energy, health and life sciences, technology, media and entertainment, and industrial manufacturing.

Responsibilities

Lead and deliver client engagements, interacting at executive levels, as well as sales and practice development activities.
Develop high-performing people and teams, leading and supporting them to make an impact that matters, and setting the direction to deliver exceptional client service.
Sell, deliver, and manage GBS transformation projects in one or more of the following areas:
- GBS Strategy & Operating Model Design
  - Lead design of end-state GBS models across functions (Finance, HR, IT, Procurement, Supply Chain, Customer Operations).
  - Assess client maturity and build strategic roadmaps aligned to enterprise goals.
  - Develop future-state process architectures, governance models, service catalogs, and organizational structures.
  - Shape cross-functional service management frameworks including SLAs/OLAs, performance dashboards, and continuous improvement mechanisms.
- Sector-Focused Delivery
  - Bring specialized insights tailored to key industry sectors such as:
    - Consumer & Retail: Demand planning, omnichannel order-to-cash, global procurement.
    - Industrial Manufacturing: Integrated supply chain centers, procurement excellence, engineering support.
    - Technology, Media & Telecommunications: Scalable digital operations, cloud-enabled shared services.
    - Health & Life Sciences: Compliance-driven GBS models, R&D support services.
  - Translate industry trends, benchmarks, and regulatory dynamics into actionable GBS recommendations.
- Cross-Functional GBS Transformation
  - Lead multi-process transformation programs integrating automation, analytics, and workflow technologies, incorporating alliances such as ServiceNow.
  - Drive transitions, migrations, and change management across global delivery networks.
  - Partner with digital and technology teams to embed AI, RPA, data platforms, and intelligent workflow solutions into GBS operations.
- Program Leadership & Client Management
  - Manage day-to-day project delivery, ensuring quality, timeliness, and client satisfaction.
  - Direct cross-functional consulting teams and coordinate with client stakeholders globally.
  - Facilitate executive workshops, steering committees, and strategic decision-making sessions.
- Practice Development
  - Develop sector-specific GBS and outsourcing advisory offerings and reusable transformation assets.
  - Contribute to proposals, pursuits, and market-facing initiatives.
  - Mentor and coach team members while supporting recruitment and capability building.
- Thought Leadership
  - Produce perspectives, whitepapers, and insights on emerging GBS and outsourcing trends such as AI-enabled operations, global talent models, and enterprise service management.
  - Represent the practice at industry conferences and executive forums.
Coach and mentor team members, conduct performance appraisals, and support business development.

Requirements

A bachelor's degree and approximately 6 years of related work experience; or a master's degree and approximately 5 years of related work experience.
Approximately 5 years of experience in providing advisory services in the finance function focused in at least one of the following areas: finance operating model design, performance management, shared services design and implementations, outsourcing advisory.
Experience in managing large-scale Finance Transformation and/or Enterprise Resource Planning (ERP) implementations preferred.
Experience leading teams, managing engagement economics, and business development.

Qualifications

An advanced degree in Finance, Accounting, Economics, Business, Operations, or superior academic achievement in a related field.
CPA certification.

Skills

Strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues at all levels.
Ability to sell and lead consulting engagements that solve complex issues, provide innovative commercial insights for clients, and adapt methods and practices to fit operational team and cultural needs.
Contribute to thought leadership and actively improve operational efficiency on projects and internal initiatives.
Successfully manage engagement time and budgets in line with quality commitments.
Drive projects to completion, manage risk, and ensure high-quality work.
Help create a positive learning culture, coach and counsel team members, and support their development.

Benefits

Competitive compensation package with performance-based rewards and recognition for the value you bring to the business.
Total Rewards package includes:
- Medical and dental coverage.
- Pension and 401(k) plans.
- Minimum of 15 days of vacation plus ten observed holidays and three paid personal days.
- Programs and benefits designed to support physical, financial, and social well-being.
Opportunity to work in many roles to solve client’s toughest issues, integrating world-class problem-solving, industry and functional expertise, and proprietary tools and capabilities.
Collaborative, agile, and flexible environment to meet the needs of people, processes, and technologies.
Diverse and inclusive culture of globally connected teams.

Pay

The base salary range for this job in all geographic locations in the US is $128,400 to $235,300. The base salary range for New York City Metro Area, Washington State, and California (excluding Sacramento) is $154,000 to $267,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills, and geography.

Schedule

Hybrid model with an expectation for most people in external, client-serving roles to work together in person 40-60% of the time over the course of an engagement, project, or year.
Flexible vacation policy where you decide how much vacation time you need based on personal circumstances.
Time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support physical, financial, and emotional well-being.